Shift Supervisor (Auntie's Anne / Jamba)

Queens Center : NY295/JJ105735; New York (NY); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

30-40 hours per week

Free on-duty meals

Employee discounts on Jamba & Auntie A

Paid training and leadership

Career advancement opportunities

Free uniforms

Paid time off (where applicable)

Medical insurance

Life insurance

401(k) retirement plan

Résumé du poste

Jamba & Auntie Anne's in New York, NY is seeking a Shift Manager to lead daily operations, coach team members, and ensure guest satisfaction.

You'll supervise shift performance, assist with production of beverages and snacks, manage cash, and uphold food safety standards while fostering a positive team environment.

Flexible scheduling and career advancement opportunities are offered to the right candidate. Excellent communication and leadership skills are essential.

Qualifications

• Must be at least 18 years old.
• Flexible availability, including evenings, weekends, and holidays.
• 1+ year of restaurant, food service, retail, or leadership experience preferred.
• Previous supervisor, shift lead, or management experience is a plus.
• Strong leadership, communication, and customer service skills.
• Excellent problem-solving and decision-making abilities.
• Basic math and cash handling skills.
• Comfortable using POS systems, tablets, and mobile devices.
• Ability to stand, bend, lift, and remain active throughout the shift.
• Comfortable working in varying temperatures, including kitchens, prep areas, coolers, and freezers.
• Food Handler Certification (current or obtainable within 30 days of hire).
• TB clearance required where applicable.

Responsabilités

• Lead and motivate team members to deliver exceptional guest service.
• Supervise daily shift operations and ensure brand standards are consistently met.
• Support smoothie, bowl, beverage, and pretzel production as needed.
• Train, coach, and develop team members.
• Handle cash management, register accountability, and operational procedures.
• Ensure food safety, sanitation, and quality standards are maintained.
• Monitor inventory, product availability, and store readiness.
• Assist with opening and closing procedures.
• Address guest concerns and resolve issues professionally.
• Foster a positive, productive team environment.

Connaissances

Leadership

Customer service

Communication

Problem solving

Formation

High school diploma or equivalent

Food Handler Certification

Outils

POS systems

Tablets

Mobile devices

Description du poste

Shift Manager

Jamba & Auntie Anne's

Lead Something Fresh — Become a Jamba & Auntie Anne's Shift Manager!

About Us

At Jamba & Auntie Anne's, our mission is to create moments of joy through refreshing beverages, delicious snacks, and unforgettable guest experiences. As a Shift Manager, you'll play a key leadership role in driving daily operations, supporting team members, and ensuring every guest leaves with a smile.

Known for handcrafted smoothies, bowls, and freshly baked pretzels, we're looking for an energetic, dependable leader who thrives in a fast-paced environment and enjoys developing high-performing teams.

What You'll Do

• Lead and motivate team members to deliver exceptional guest service
• Supervise daily shift operations and ensure brand standards are consistently met
• Support smoothie, bowl, beverage, and pretzel production as needed
• Train, coach, and develop team members
• Handle cash management, register accountability, and operational procedures
• Ensure food safety, sanitation, and quality standards are maintained
• Monitor inventory, product availability, and store readiness
• Assist with opening and closing procedures
• Address guest concerns and resolve issues professionally
• Foster a positive, productive team environment

What We Offer

• Flexible scheduling
• 30-40 hours per week
• Free on-duty meals
• Employee discounts on Jamba & Auntie Anne's products
• Paid training and leadership development
• Career advancement opportunities
• Free uniforms
• Paid time off (where applicable)
• Competitive benefits package for eligible employees, including:
• Medical insurance
• Life insurance
• 401(k) retirement plan

Qualifications

• Must be at least 18 years old
• Flexible availability, including evenings, weekends, and holidays
• 1+ year of restaurant, food service, retail, or leadership experience preferred
• Previous supervisor, shift lead, or management experience is a plus
• Strong leadership, communication, and customer service skills
• Excellent problem-solving and decision-making abilities
• Basic math and cash handling skills
• Comfortable using POS systems, tablets, and mobile devices
• Ability to stand, bend, lift, and remain active throughout the shift
• Comfortable working in varying temperatures, including kitchens, prep areas, coolers, and freezers
• Food Handler Certification (current or obtainable within 30 days of hire)
• High school diploma or equivalent preferred
• TB clearance required where applicable

Ready to Lead, Blend, Bake & Serve?

Join the Jamba & Auntie Anne's leadership team and help deliver memorable guest experiences while developing and inspiring others.