Shift Supervisor- Assistant House Manager (2nd and 3rd shift)

Open Arms Care Corporation; Tennessee; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay + bonus programs

Paid training & tuition reimbursement

Comprehensive benefits package

Paid time off & holidays

Employee recognition programs

Leadership and career growth paths

403(b) Retirement Savings Plan

Job summary

Open Arms Care Corporation is seeking a Shift Supervisor / Assistant House Manager to create a supportive and safe home environment where clients can thrive. You’ll guide and mentor Direct Support Professionals, ensure quality care, and oversee daily operations of the home.

You’ll serve as a bridge between the site and operational departments, manage resources, scheduling, and the care environment with compassion and professionalism, while representing OAC in the community and during events.

Qualifications

• High school diploma required.
• Supervisory experience preferred.
• 3+ years working directly with ID/DD clients preferred.
• Valid driver’s license required.
• CPR certification within 30 days of hire.
• Professional Crisis Management (PCM) certification within 60 days.

Responsibilities

• Lead and support DSP teams during shifts.
• Provide hands-on client care and active treatment.
• Coach and develop staff through daily guidance and 1:1 meetings.
• Ensure documentation, bed checks, shift notes, and repositioning notes are completed.
• Maintain a safe, clean, and welcoming environment.
• Manage supplies, schedules, and operational needs.
• Represent OAC positively in the community, meetings, and events.
• Participate in client activities, events, and outings.
• Attend on-call rotation with counterpart.
• Assist with employee development plans and onboarding of new staff.
• Advocate for clients’ wants, needs, and rights.
• Attend meetings, trainings, and committees as assigned.
• Promote the mission, vision, and core values of OAC.
• Perform additional duties as needed.

Skills

Strong verbal & written communication

Time management

Coach and mentor staff

MS Word/Excel basics

Education

High School Diploma

Tools

Word

Excel

Job description

Job Description

Weekends Required | Hands-On Client Care | On-Call Role

Why Join Team OAC?

Personal satisfaction from making a difference every day
Competitive pay + bonus programs
Paid training & tuition reimbursement
Comprehensive benefits: Medical, Pharmacy, Vision, Dental, Disability, Life Insurance, and Employee Assistance Program
Paid time off & holidays
Employee recognition programs
Career growth opportunities:

• Leadership path for DSPs
• RN path for LPN
  403(b) Retirement Savings Plan

Position Summary

As a Shift Supervisor / Assistant House Manager, you’ll create a supportive and safe environment where clients can thrive. You’ll guide and mentor our Direct Support Professionals (DSPs), ensure quality care, and oversee daily operations of the home. You’ll also be the bridge between the site and operational departments, managing resources, scheduling, and property with care and professionalism.

What You’ll Do (Essential Functions)

• Lead and support DSP teams during shifts
• Provide hands-on client care and active treatment
• Coach and develop staff through daily guidance and bi-monthly 1:1 meetings
• Ensure compliance with documentation, bed checks, shift notes, and repositioning notes
• Maintain a safe, clean, and welcoming environment
• Manage supplies, schedules, and operational needs
• Represent OAC positively in the community, meetings, and events
• Participate in client activities, events, and outings
• Complete on-call rotation with your counterpart
• Assist with employee development plans and onboarding of new staff
• Advocate for clients’ wants, needs, and rights
• Attend meetings, trainings, and committees as assigned
• Promote the mission, vision, and core values of OAC
• Perform additional duties as needed

Who We’re Looking For (Qualifications)

Education & Experience:

• High School Diploma required
• Supervisory experience preferred
• 3+ years working directly with ID/DD clients preferred
• Valid driver’s license required
• CPR certification within 30 days of hire
• Professional Crisis Management (PCM) certification within 60 days

Skills & Competencies:

• Strong verbal & written communication skills
• Effective time management & organization
• Ability to coach and mentor staff
• Basic computer skills (Word, Excel) preferred

Physical Requirements:

• Ability to lift/reposition 50 lbs frequently, bend, squat, and move safely

Join Our Team!

At Open Arms Care Corporation, you’ll grow your career while positively impacting the lives of those we serve. We value teamwork, innovation, and the heart it takes to make a difference.

OAC is an Equal Opportunity Employer

we celebrate diversity and are committed to creating an inclusive environment for all employees.