Shift Supervisor All Shifts

Open Arms Care; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + bonus programs

Paid training & tuition reimbursement

Comprehensive benefits: Medical,Vision

Dental, Disability, Life Insurance

Employee Assistance Program

Paid time off & holidays

Employee recognition programs

Career growth opportunities

403(b) Retirement Savings Plan

Job summary

Open Arms Care in Nashville seeks a dedicated supervisor to oversee Direct Support Professionals, guide client plans, and maintain a safe, organized environment. You will coach staff, monitor documentation, and ensure compliance with care plans and safety standards.

Two weeks paid training highlighted; the role emphasizes teamwork, communication, and active client engagement. Competitive pay, tuition reimbursement, and comprehensive benefits accompany this position.

Qualifications

• High School Diploma required.
• Supervisory experience preferred.
• 3+ years with ID/DD clients preferred.
• CPR certification required within 30 days of hire.
• PCM certification within 60 days of hire required.
• Excellent oral and written communication skills.
• Ability to coach and train direct reports.
• Proficiency in Word, Excel and other computer apps preferred.
• Physical ability to lift at least 50 pounds.

Responsibilities

• Represent OAC professionally in conservator interactions, meetings, events.
• Foster a supportive, collaborative work environment and engage staff.
• Communicate plans of care to work teams on site.
• Weekly inventory updates.
• Maintain safe, clean living/working spaces per safety standards.
• Ensure documentation compliance and staff performance feedback.
• Complete on-site documentation in Quantum Compliance.
• Promote client participation in events and outings.
• Supervise DSPs on shift and site.
• On-call coverage on a rotating basis.
• Submit timely reports and documentation.
• Assist SOM with Employee Development Plans.
• Ensure daily task compliance for all staff.
• Provide coaching during on-floor and 1:1 supervision.
• Onboard new DSPs and others as assigned.
• Engage clients in meaningful active treatment.
• Attend trainings, meetings and committees.
• Advocate for client wants/needs.
• Support mission, vision, and values.
• Perform additional duties as assigned.

Skills

Supervisory experience

ID/DD client care

Effective communication

Coaching & training

Physical capability

Education

High School Diploma

PCM certification within 60 days

CPR certification within 30 days

Tools

Word

Excel

Job description

Personal satisfaction from making a difference every day

Competitive pay + bonus programs

Paid training & tuition reimbursement

Comprehensive benefits: Medical, Vision, Dental, Disability, Life Insurance, and Employee Assistance Program

Paid time off & holidays

Employee recognition programs

Career growth opportunities

403(b) Retirement Savings Plan

Join a team that truly makes a difference—helping people with intellectual and developmental disabilities live their best lives today!

*Required for all new hires: Two weeks paid training 9A-5P M-F*

SUMMARY

To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner.

ESSENTIAL FUNCTIONS

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engage clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

QUALIFICATIONS

Education & Experience:

• High School Diploma required.
• Supervisory experience preferred.
• 3+ years of experience working directly with ID/DD clientele preferred

• CPR certification required within 30 days of hire

Certified in Professional Crisis Management (PCM) within 60 days of hire is required

• Effective communication, both oral and written skills required
• Ability to coach and train direct reports required
• Proficiency in Word, Excel and other computer applications preferred

Physical Requirements:

• Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Open Arms Care Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.