Shift Supervisor - 1

Calif Chicken Cafe; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Calif Chicken Cafe is seeking a proactive and dedicated Shift Supervisor to manage daily operations, lead team members, and ensure excellence in customer service. This role demands strong leadership skills and a passion for food, with responsibilities spanning staff supervision, catering coordination, and maintaining quality and safety standards. Ideal candidates will possess a High School Diploma and at least two years of experience in a quick service environment. Join us to help shape our restaurant's success!

Qualifications

• 2+ years of experience in high volume quick service restaurant.
• Experience leading a team.
• Must be able to transfer to other locations within 50 miles.

Responsibilities

• Assist in managing staff and ensure compliance with policies.
• Coordinate catering orders and deliveries.
• Maintain a clean and safe restaurant environment.

Skills

Leadership

Food Safety

Customer Service

Team Management

Basic Math Skills

Communication

Education

High School Diploma

Tools

POS System

Job description

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Join to apply for the Shift Supervisor - 1 role at Calif Chicken Cafe

Pay Range: $23.50 - $24.75/Hour

Overall Responsibilities

Assist the General Manager and Assistant General Manager in overseeing all operations of the restaurant. We're looking for our future leader!

Key Areas of Responsibilities

Operations

• Assist in supervising and managing staff members to ensure they are in compliance with all restaurant policies, procedures, etc.
• Perform restaurant duties: work the POS system, assist guests in the Drive-Up Service, make food tickets, work the chicken station, wrap station, front line, and in the back kitchen when necessary
• Coordinate catering orders and deliveries
• Know all menu items, ingredients, and be familiar with all recipes and food preparation
• Control food quality and consistency
• Interact and handle guest issues
  
  

Work Safety, Food Safety, and Planning

• Ensure work safety by ensuring staff members are complying with all safety procedures
• Ensure food safety by completing the following tasks: take food temperatures, maintain safe food
• Interact with health department inspectors
• Maintain a safe, clean, and sanitary restaurant
• Maintain a positive and friendly work environment
• Manage staff member breaks
• Participate in weekly supervisor meetings
• Motivate, train, and develop staff members in specific job functions as well as coach and counsel staff members on an ongoing basis
• Handle and report specified HR related situations
• Perform required administrative duties, fill out required operational checklists
• Communicate with upper management on various projects
• Make suggestions on how to improve the overall restaurant operation
• Coordinate restaurant maintenance repairs
• Travel to training events and/or other restaurant locations
• Other duties as assigned
  
  

Qualifications

• High School Diploma required
• 2+ years of previous work experience in a high volume quick service restaurant
• Experience leading a team
• Proficient in the following restaurant functions: food planning and preparation, purchasing, sanitation, and restaurant safety
• Passionate about food and hospitality
• Basic computer knowledge
• Possess basic math skills and have the ability to work a cash register or POS system
• Able to complete tasks on or before set deadline.
• Able to work well with others, set an exemplary example of leadership and respectful communication.
• Must enjoy and succeed in a fast-paced environment
• Must pass Food Handlers course and test in compliance with CA state law requirements
• Must be able to transfer to another California Chicken Café location within a 50-mile radius
• Must be 21 years of age or older
• Fully documented to work in the U.S.
  
  

Physical Requirements

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), and moving throughout the restaurant for 8-12 hours per shift, up to 6 shifts per week, occasional sitting, 1-4hrs/day.
  
  

Work Conditions/Hours

• Must have the stamina to work 40+ hours per week. Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
• Exposure to cleaning chemicals, noise, steam, and smoke.
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen as well as work with phones, computers, and other office equipment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food & Beverages

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