Shift Supervisor

krispy; West Des Moines (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical, vision, and dental insurance)

Employee discount program

401K plan

PTO

Education Reimbursement

Job summary

Krispy is seeking a dedicated Shift Supervisor in West Des Moines, Iowa, to lead shop operations and create an exceptional customer experience. You will manage daily operations, ensuring safety and quality while developing an empowered team.

The ideal candidate has two years of relevant experience, strong problem-solving and communication skills, and a commitment to fostering an inclusive culture. Benefits include weekly pay, comprehensive health insurance, and career growth opportunities.

Qualifications

• Two years of relevant experience in a supervisory role.
• Must be 18 years of age or older.
• Authorization to work in the U.S. without sponsorship.

Responsibilities

• Lead day-to-day operational excellence of the shop.
• Manage service flow for safety, cleanliness, and speed.
• Build and lead a high-performance team.

Skills

Strong problem-solving skills

Effective communication skills

Team leadership

Job description

We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.

What you will be doing

• Lead the day‑to‑day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead a high‑performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderful original identities are welcomed and loved.

Your recipe for success

• Two years of relevant experience
• One year of experience supervising a team
• Strong problem‑solving skills
• Effective communication skills, both written and verbal
• A steadfast commitment to nurture an equitable, unbiased culture where employees are empowered to showcase their originality
• Must be 18 years of age or older
• Travel requirements: 0‑10%
• Must be authorized to work in the U.S. without sponsorship

Physical demands and working conditions

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop – fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts
• Noise of a production and/or processing area
• Non‑air‑conditioned production

Benefits

• Weekly Pay
• Career opportunities – we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

Krispy Kreme is an Equal Opportunity Employer

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each employee to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.