Shift Supervisor

krispy; Wake Forest (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

Employee discount program

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

Pet Insurance

Job summary

Krispy in Wake Forest, North Carolina is seeking a passionate Shift Supervisor to manage shop operations and lead a high-performance team. You will ensure exceptional customer service, optimize safety and cleanliness standards, and support the leadership in training and onboarding.

The ideal candidate will have two years of relevant experience, strong problem-solving skills, and effective communication abilities. This position offers weekly pay, comprehensive benefits, and opportunities for career growth.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Must be 18 years of age or older.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service for safety and quality.
• Help build and lead a high-performance team.

Skills

Problem-solving skills

Effective communication skills

Team leadership

Job description

We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.

What you will be doing

• Lead the day‑to‑day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead a high‑performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderful original identities are welcomed and loved.

Your recipe for success

• Two years of relevant experience
• One year of experience supervising a team
• Strong problem‑solving skills
• Effective communication skills, both written and verbal
• A steadfast commitment to nurture an equitable, unbiased culture where employees are empowered to showcase their originality
• Must be 18 years of age or older
• Travel requirements: 0‑10%
• Must be authorized to work in the U.S. without sponsorship

Physical demands and working conditions

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally; up to 20 pounds of force frequently; up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop – fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts
• Noise of a production and/or processing area
• Non‑air‑conditioned production

Benefits

• Weekly Pay
• Career opportunities – we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

Krispy Kreme is an Equal Opportunity Employer

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each employee to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.