Shift Supervisor

Teaspoon Cedar Park; Texas; Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Teaspoon Cedar Park is seeking a dedicated shift lead to uphold our culture and standards. You will guide the team through busy periods, ensure accurate opening/closing procedures, and maintain high-quality guest experiences across drinks and desserts.

You will mentor baristas, support training, monitor product quality and inventory, and ensure cash handling compliance. The role focuses on driving sales, executing promotions, and maintaining a safe, welcoming store environment.

Responsabilités

• Lead the shift team with composure and confidence, maintaining calm and focus during busy periods.
• Execute store operations during scheduled shifts, including opening and closing procedures.
• Ensure all deployment and operational guidelines are followed with consistency and accuracy.
• Deliver outstanding guest experiences — ensure every drink, dessert, and interaction reflects Teaspoon’s standards.
• Coach and mentor baristas in real time, reinforcing strong performance and providing constructive feedback.
• Support new team member training and help develop operational and customer service skills.
• Monitor and manage product quality, inventory levels, and food safety standards.
• Maintain accurate cash handling and register procedures, ensuring compliance with all policies.
• Drive daily and weekly sales goals through teamwork, upselling, and operational efficiency.
• Partner with the Store Manager to identify opportunities for improvement and execute new promotions or initiatives.
• Support scheduling, floor coverage, and delegation of daily tasks to ensure smooth workflow.
• Uphold cleanliness, safety, and store presentation standards at all times.
• Foster an inclusive, upbeat, and supportive team environment that inspires collaboration and pride.

Description du poste

Job Description

• Act with integrity, professionalism, and positivity to promote Teaspoon’s culture, mission, and values.

• Lead the shift team with composure and confidence, maintaining calm and focus during busy periods.

• Execute store operations during scheduled shifts, including opening and closing procedures.

• Ensure all deployment and operational guidelines are followed with consistency and accuracy.

• Deliver outstanding guest experiences — ensure every drink, dessert, and interaction reflects Teaspoon’s standards.

• Coach and mentor baristas in real time, reinforcing strong performance and providing constructive feedback.

• Support new team member training and help develop operational and customer service skills.

• Monitor and manage product quality, inventory levels, and food safety standards.

• Maintain accurate cash handling and register procedures, ensuring compliance with all policies.

• Drive daily and weekly sales goals through teamwork, upselling, and operational efficiency.

• Partner with the Store Manager to identify opportunities for improvement and execute new promotions or initiatives.

• Support scheduling, floor coverage, and delegation of daily tasks to ensure smooth workflow.

• Uphold cleanliness, safety, and store presentation standards at all times.

• Foster an inclusive, upbeat, and supportive team environment that inspires collaboration and pride.

Company Description

Are you as passionate about Tea and Boba as we are? At Teaspoon, we pride ourselves on using nothing but the freshest ingredients. We brew each cup to our customer’s specific tastes, always made with love. Join a family that cares about the team as much as our guests. Let's change the world together one Teaspoon at a time.