Shift Supervisor

CVS Health; Surprise (AZ); On-site; USD 23,625 - 36,024; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching contributions

Employee stock purchase plan

Tuition assistance

Flexible work schedules

Job summary

A leading pharmacy chain in Surprise is seeking a Shift Supervisor to support store management and drive performance. In this part-time role, you will oversee staff, manage store operations, and ensure excellent customer service. Candidates must possess strong communication and analytical skills and a High School Diploma is preferred. The anticipated weekly hours are 20 with a pay range of $17.15 to $26.15, depending on experience and other factors. This position offers great benefits including medical plan options and a 401(k) plan.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early mornings, overnight, and weekends.

Responsibilities

• Support store management in driving execution and performance.
• Lead store staff when no manager is onsite.
• Ensure completion of all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School Diploma or Equivalent

Job description

Company Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management – Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information both to and from store management and crews.
• Customer Service – Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.
• Merchandise/Presentation – Price merchandise; stock shelves; execute displays, signage and inventory of weekly, promotional and seasonal merchandise; execute display and maintenance of off‑shelf merchandise; reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent – Preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

$17.15 - $26.15

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application Window

We anticipate the application window for this opening will close on: 05/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.