Shift Supervisor

CVS Health; Kissimmee (FL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching contributions

Employee stock purchase plan

Wellness programs and counseling services

Job summary

A leading pharmacy services provider seeks a Shift Supervisor in Kissimmee, Florida. This role is pivotal in managing store operations and ensuring excellent customer service. The ideal candidate should have a flexible schedule to work various shifts. Responsibilities include supervising staff, handling customer relations, and overseeing merchandise presentation. Candidates must possess strong communication and analytical skills, with a High School Diploma preferred but not required. This is part-time work with a competitive pay range, targeting individuals who thrive in retail environments.

Qualifications

• Ability to work a flexible schedule including weekends.
• Experience in customer service in a retail environment.

Responsibilities

• Supervise store crew and manage store operations effectively.
• Assist customers with questions and maintain excellent customer service.
• Oversee merchandising and presentation in the store.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Education

High School Diploma or Equivalent

Job description

Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with questions, problems and complaints; promote CVS customer service culture (Greet, offer help, and thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.
• Merchandising/Presentation: Price merchandise; stock shelves; execute displays, signs and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School Diploma or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is $16.00 - $23.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People: We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/16/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.