Shift Supervisor

OTC Industrial; Spartanburg, Northern (SC, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

OTC Industrial in Spartanburg, SC, is seeking a Shift Supervisor to lead field service for repair and preventive maintenance of customer equipment. You will apply expertise in industrial cleaning, paint systems, HVAC, air quality, and filtration while guiding a high-performing team.

The role requires 7+ years in skilled trades, 5+ years in a focused product line, strong mechanical/electrical know-how, and the ability to train others and manage complex jobs.

Qualifications

• High school diploma or equivalent.
• Ability to lead a technical team.
• 7+ years of experience in skilled trades or related field.
• 5+ years of experience in a focused application or product line.
• 3+ years experience in two or more areas such as finishing, paint, HVAC, filtration, and duct cleaning.

Responsibilities

• Provide repair and preventive maintenance services for customer equipment.
• Lead and support a high-performing team.
• Troubleshoot, repair and service equipment by diagnosing problems.
• Perform product training for customers as part of a preventive maintenance program.
• Provide advanced training on equipment for other technicians.
• Maintain service equipment; test performance before use and document results.
• Establish and maintain relationships with key vendor contacts for service and repair.
• Participate in product demonstrations with sales and in our lab.

Skills

Leadership

Troubleshooting

Electrical knowledge

Mechanical skills

Training customers

Microsoft Office

Forklift operation

Education

High school diploma or equivalent

Tools

Electrical diagnostic equipment

Power tools

Job description

Competitive Pay:This position offers an hourly wage ranging from $20.00 to $25.00/hr., depending on experience and qualifications.

Shift Supervisor (Finishing Tech Lead)

We are seeking a skilled and motivated Shift Supervisor to join our team. In this role, you will provide repair and preventive maintenance services for customer equipment at a designated customer location. The ideal candidate will bring strong expertise in industrial cleaning processes, paint systems, commercial HVAC, air quality, and filtration, along with the ability to lead and support a high-performing team.

What You'll Do

• Serve as industry expert in a focused application or product line.
• Availability to work weekends and holidays is required; the schedule will include weekday time off in alignment with business needs.
• Troubleshoot, repair and service customer equipment by diagnosing problems
• Perform product training for customers as part of a preventative maintenance program
• Provide advanced training on equipment for other technicians
• Responsible for providing field service, training customers on basic preventative maintenance, and maintenance support of industrial automation equipment
• Lead Industrial, Paint commercial HVAC preventative maintenance, filtration, and indoor air quality Cleaning of various facility's and process and components
• Answer customer inquiries regarding repair questions
• Prepare documentation regarding work performed and enter in computer
• Establish and maintain relationships with key vendor contacts for service and repair
• Maintain service equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
• Identify, plan, and assist in managing special jobs and projects, as requested
• Participate in product training, as required
• Participate in product demonstrations with salespeople in our lab and in the
• Participate in establishment of contracts for repair and maintenance
• Assist in lab clean-up and review for safety
• Other duties, as assigned

What We're Looking For

• High school diploma or equivalent.
• Ability to lead a technical team
• 7+ years of experience in skilled trades or related field.
• 5+ years of experience in a focused application or product line.
• 3+ years of experience in 2 or more or the following: Finishing, General Industry environments, Paint, Finish, Powder Cleaning, Commerical HVAC, filtration mold abatement, and duct cleaning.
• Proven mechanical and electrical knowledge sufficient to diagnose and resolve equipment problems
• Proven experience in disassembling equipment needing repair, diagnosing problems, cleaning and refurbishing/replacing parts as needed, reassemble, and test
• Proven experience in using/operating tools such as wrenches, drivers, and power tools
• Proven experience using electrical diagnostic equipment
• Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and
• Proven experience in effectively communicating information and responding to questions in person-to- person and small group situations with customers, clients, general public and other employees of the
• Familiarity with 5S
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service
• Ability to operate forklift, and a pallet jack

Additional Requirements

• Ability to travel up to 5%
• Valid driver's license with an acceptable driving record.
• Ability to operate a forklift and pallet jack.
• Knowledge of OSHA safety regulations and general safety practices.
• Ability to work in environments that may include:
  • Moving mechanical parts
  • Electrical equipment
  • Paint chemicals and solvents
  • Fumes or airborne particles
• Ability to walk, climb, stand, stoop, kneel, and bend for extended periods.
• Ability to lift up to 50 lbs unassisted.