Quality & Industrial Cleaning Technician Lead - 3rd Shift

OTC Industrial Technologies; Spartanburg (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

OTC Industrial Technologies is looking for a Quality and Finishing Technician Lead in Spartanburg, South Carolina. The role involves providing repair and preventive maintenance for customer equipment, along with leading a high-performing team in industrial cleaning and HVAC processes. The ideal candidate should have over 7 years of experience in skilled trades, strong mechanical and electrical knowledge, and proficiency in Microsoft Office. This position may require weekend and holiday availability. Competitive salary and benefits are offered.

Qualifications

• 7+ years of experience in skilled trades or related field.
• 5+ years of experience in a focused application or product line.
• Experience in Finishing, Paint, HVAC, filtration mold abatement, or duct cleaning.
• Proficiency in reading safety rules and operating manuals.
• Ability to learn OTC’s computer systems.

Responsibilities

• Serve as industry expert in applications or product line.
• Troubleshoot, repair, and service customer equipment.
• Prepare documentation and maintain relationships with vendors.
• Lead preventative maintenance and indoor air quality cleaning.
• Train customers and other technicians.

Skills

Mechanical knowledge

Electrical knowledge

Leadership

Microsoft Office Suite

Communication

Education

High school diploma or equivalent

Tools

Forklift

Pallet jack

Electrical diagnostic equipment

Job description

Position: Quality and Finishing Technician Lead – IFM (Integrated Facility Maintenance)

We are seeking a skilled and motivated IFM (Cleaning) Quality & Finishing Technician Lead to join our team. In this role, you will provide repair and preventive maintenance services for customer equipment at a designated customer location. The ideal candidate will bring strong expertise in industrial cleaning processes, paint systems, commercial HVAC, air quality, and filtration, along with the ability to lead and support a high‑performing team.

What You’ll Do

• Serve as industry expert in a focused application or product line.
• Availability to work weekends and holidays is required; the schedule will include weekday time off in alignment with business needs.
• Troubleshoot, repair and service customer equipment by diagnosing problems.
• Perform product training for customers as part of a preventative maintenance program.
• Provide advanced training on equipment for other technicians.
• Responsible for providing field service, training customers on basic preventative maintenance, and maintenance support of industrial automation equipment.
• Lead Industrial, Paint commercial HVAC preventative maintenance, filtration, and indoor air quality cleaning of various facility’s and process and components.
• Answer customer inquiries regarding repair questions.
• Prepare documentation regarding work performed and enter it in the computer.
• Establish and maintain relationships with key vendor contacts for service and repair.
• Maintain service equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
• Identify, plan, and assist in managing special jobs and projects, as requested.
• Participate in product training, as required.
• Participate in product demonstrations with salespeople in our lab and in the.
• Participate in establishment of contracts for repair and maintenance.
• Assist in lab clean‑up and review for safety.
• Other duties, as assigned.

What We’re Looking For

• High school diploma or equivalent.
• Ability to lead a technical team.
• 7+ years of experience in skilled trades or related field.
• 5+ years of experience in a focused application or product line.
• 3+ years of experience in 2 or more of the following: Finishing, General Industry environments, Paint, Finish, Powder Cleaning, Commercial HVAC, filtration mold abatement, and duct cleaning.
• Proven mechanical and electrical knowledge sufficient to diagnose and resolve equipment problems.
• Proven experience in disassembling equipment needing repair, diagnosing problems, cleaning and refurbishing/replacing parts as needed, reassembling, and testing.
• Proven experience using/operating tools such as wrenches, drivers, and power tools.
• Proven experience using electrical diagnostic equipment.
• Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports.
• Proven experience in effectively communicating information and responding to questions in person‑to‑person and small group situations with customers, clients, general public and other employees.
• Familiarity with 5S.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Ability to understand written and oral English and be proficient with computer, e‑mail, spreadsheets and look up documents online.
• Ability to learn and use OTC’s computer systems to create and maintain required records regarding equipment repair and service.
• Ability to operate forklift and a pallet jack.

Additional Requirements

• Ability to travel up to 5%.
• Valid driver's license with an acceptable driving record.
• Ability to operate a forklift and pallet jack.
• Knowledge of OSHA safety regulations and general safety practices.
• Ability to work in environments that may include:
• Moving mechanical parts
• Electrical equipment
• Paint chemicals and solvents
• Fumes or airborne particles
• Ability to walk, climb, stand, stoop, kneel, and bend for extended periods.
• Ability to lift up to 50 lbs unassisted.