Shift Supervisor

Avolta AG; SeaTac, Northern (WA, KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Employee discounts

Employee assistance program

Job summary

Avolta AG in SeaTac, WA is seeking a full-time Shift Supervisor for the Duty Free stores at SeaTac International Airport. You will assist General and Operations Managers, supervise retail staff, and ensure exceptional customer service.

The role requires flexibility to work full-time, including weekends and holidays. You will oversee team members, train staff daily, manage opening/closing procedures, cash handling, and ensure stock rotation and cleanliness on the sales floor.

Qualifications

• Ability to plan daily activities with General Manager, Operations Manager, and other Supervisors.
• 1+ year working as a supervisor in a retail setting.
• Experience working in a retail setting.
• Provides supervision and support to store staff.
• Works with on-site sales representatives.
• Approachable and interactive leadership qualities.
• Ability to work in a fast-paced environment.
• Good time-management skills and multi-tasking abilities.
• Good problem-solving skills.
• High School Diploma or equivalent.

Responsibilities

• Assist the General Manager and Operational Managers in managing the team members and daily operation of our stores and providing an amazing customer service experience to our customers.
• Join Our Team as a Retail Ops Supervisor at SeaTac International Airport.
• Provide flexibility to work any day of the week, including weekends & holidays.
• Work a full-time schedule.
• Oversee multiple team members.
• Provide staff training and coaching with team members on a daily basis.
• Conduct store opening/closing/shift change procedures.
• Perform all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliations, void processing and deposits.
• Ensure staff report to work on time, dressed in clean full uniform, including nametags.
• Ensure staff tardiness and absences are reported to management.
• Ensure customers are greeted promptly and served by knowledgeable, well-trained associates.
• Demonstrate effective management of customer queuing.
• Ensure sales associates are assigned daily duties and are aware of daily sales targets and procedural changes.
• Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
• Maintain housekeeping standards.

Skills

Leadership

Supervisory experience

Retail experience

Staff supervision

Customer service

Time management

Problem solving

Education

High School Diploma or equivalent

Job description

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Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation:$24.14to$27.16

ThisShiftSupervisor– Duty FreeJob IsforYou, If You Enjoy:

Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers

Join Our Team as a Retail Ops Supervisor at SeaTac International Airport.

Your Team is counting on you as aShiftSupervisor to:

Provide flexibility to work any day of the week, including weekends & holidays

Work a full-time schedule

Oversee multiple team members

Provides staff training and coaching with team members on a daily basis

conducts store opening/closing/ shift change procedures

Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

Ensures that staff report to work on time, dressed in clean full uniform, including nametags

Ensures that all staff tardiness and absences are reported to management

Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

Demonstrates effective management of customer queuing

Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes

Has anin-depthknowledge of products sold and ensures replenishment and proper rotation of stock on the salesfloor

Ensures that housekeeping standards are maintained (i.e.dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

Required Qualifications:

Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors

One or more years working as asupervisorin a retail setting

Experience working in a retail setting

Provides supervision and support to store staff

Works with on-site sales representatives

Approachable and interactive leadership qualities

Ability to work in a fast-paced environment

Good time-management skills and multi-tasking abilities

Good problem-solving skills

High School Diploma or equivalent .

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).