Shift Supervisor

redrobin; Rockford (IL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

50% discount on Red Robin food

25% discount for family

Referral bonuses

Career growth opportunities

Job summary

Red Robin is seeking a Shift Supervisor to oversee day-to-day restaurant operations during mid and closing shifts under exempt management. The role includes on-the-job training, leadership development, and acting as an ambassador of our brand standards for guest satisfaction and profit optimization.

As a leadership team member, you will supervise peers, uphold product quality and restaurant cleanliness, and may cover other hourly roles as needed to support restaurant needs.

Qualifications

• Must be at least 21 years old
• Minimum 1 year full service restaurant experience preferred
• Maintain high standards in cleanliness, sanitation, food quality, and guest satisfaction
• Supervise peers with business maturity and leadership
• Strong oral and written communication, leadership and conflict resolution skills
• Basic business math and accounting skills; strong analytical/decision-making abilities
• Flexible schedule including openings, closings, weekends and holidays; reliable transportation

Responsibilities

• Oversee day-to-day restaurant operations during mid and closing shifts under exempt management
• Act as ambassador of Company & Brand Equity Standards
• Ensure guest satisfaction and profit maximization while maintaining product quality and cleanliness
• Train and supervise team members; support leadership growth and personal development
• Work as needed in other hourly roles based on restaurant needs

Skills

Leadership

Guest service

Communication

Supervision

Time management

Analytical thinking

Problem solving

Education

High school diploma or equivalent

Some college preferred

Job description

Shift Supervisor Range: $17.65 - $21.28

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy:

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
• Serv Safe Certified preferred

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay)

Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements)

Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).

Health Insurance (subject to qualifications and requirements)

Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements)

401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).

Paid Time Off (subject to qualifications and requirements)

0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Application Window

Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.