Shift Supervisor

CVS Health; Reno (NV); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings

Tobacco cessation programs

Confidential counseling

Job summary

A leading health solutions company is seeking a full-time Shift Supervisor in Reno, NV. This role involves supporting store management, ensuring excellent customer service, and managing daily operations. The ideal candidate will possess strong analytical and communication skills, with the ability to supervise and lead the store staff. Flexible scheduling is required, and responsibilities include customer assistance and inventory management. Competitive pay rates from $17.00 to $26.00 per hour, alongside comprehensive benefits.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication skills necessary for supervision.
• Flexible scheduling including early mornings, nights, and weekends.

Responsibilities

• Support store management in driving execution and performance.
• Assist customers with questions, problems, and complaints.
• Supervise store staff and manage store operations.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Education

High School Diploma or Equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews, supervise the store’s crew through assigning, directing and following up of all activities, effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with their questions, problems and complaints, promote CVS customer service culture (Greet, offer help, and thank), handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers, maintain customer/patient confidentiality.
• Merchandise/Presentation: Price merchandise, stock shelves, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise, execute the display and maintenance of off-shelf merchandise, reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

30

Time Type

Full time

Pay Range

$17.00 - $26.00 per hour

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.