Shift Supervisor

Red Robin; Reno (NV); Presencial; USD 24 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work schedules

50% discount on Red Robin food

25% discount for family

Referral bonuses

Additional compensation and benefits

Excellent growth opportunities

Health insurance (subject to coverage)

Resumo da oferta

Red Robin is seeking a Shift Supervisor to manage daily operations during mid and closing shifts under exempt management. You will act as a brand ambassador, ensure guest satisfaction, supervise peers, and help maximize profits while upholding cleanliness and food quality standards.

The role offers on-the-job training, opportunities for growth, and flexibility to cover openings, closings, weekends, and holidays. Prior restaurant leadership experience is preferred.

Qualificações

• Minimum of 1 year full service restaurant experience preferred.
• Must demonstrate leadership and guest satisfaction focus.
• Strong communication, interpersonal and conflict resolution skills.
• Basic business math and accounting skills are desirable.

Responsabilidades

• Manage day-to-day restaurant operations during scheduled shifts under management supervision.
• Serve as ambassador of Red Robin and uphold brand equity standards.
• Resolve guest issues promptly and optimize profit while maintaining product quality and restaurant cleanliness.
• Possess flexibility to work opening, closing, weekends and holidays; supervise peers when assigned.

Conhecimentos

Leadership

Communication skills

Analytical/Decision making

Conflict resolution

Team supervision

Guest service excellence

Formação académica

High school diploma or equivalent

Some college preferred

Descrição da oferta de emprego

Shift Supervisor Range: $17.65 - $21.28

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

Benefits

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required
• Serv Safe Certified preferred

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements)

• Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).

Health Insurance (subject to qualifications and requirements)

• Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements)

• 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).

Paid Time Off (subject to qualifications and requirements)

• 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Location

• Alaska Arizona (Tempe) Delaware, New Jersey (Hamilton) Kansas, Missouri Michigan, Ohio (Toledo) Montana Pennsylvania (Central, Eastern) Texas (Dallas, Rio Grande Valley)
• Each Franchise is independently owned and operated and is solely responsible for all employment decisions regarding it's employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that franchised restaurant, and each franchisee is solely responsible for the application process associated with their job postings.

Mission

Serve our Guests awesome American food and bottomless fun.

Vision

Be the most loved restaurant brand in the communities we serve.

Values

• BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun.
• UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a "do-whatever-it-takes" attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
• FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
• INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.