Shift Supervisor

redrobin; Northridge (OH); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

50% discount on Red Robin food

25% discount for family

Referral bonuses

Health insurance

401k with company match

Stock Purchase Program

Paid Time Off

Job summary

Red Robin in Northridge, OH is seeking an hourly Shift Supervisor to manage daily operations during mid and closing shifts under exempt management. This role contributes to guest satisfaction, brand standards, and profitability while supporting leadership growth among team members.

The candidate should have strong leadership and communication skills, a background in full-service dining, and a flexible schedule including weekends and holidays. Training will be provided on the job.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Maintain high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrate business maturity and ability to supervise peers.
• High school diploma or equivalent; some college preferred.
• Passion for the business and people.
• Energetic, self-motivated, goal oriented and dependable.
• Strong oral and written communication, leadership and conflict resolution.
• Basic business math and accounting skills; strong analytical/decision-making.
• Basic PC literacy.
• Able to work a flexible schedule including opening, closing, weekends and holidays.

Responsibilities

• Manage day-to-day operations during scheduled mid and closing shifts under exempt management.
• Serve as ambassador of Red Robin brand standards to ensure guest loyalty and profits.
• Resolve guest issues quickly and professionally to maximize satisfaction.
• Supervise peers and support leadership growth on the team.
• Maintain product quality and restaurant cleanliness.
• Scheduling and coordinating with team members based on restaurant needs.

Skills

Leadership

Guest service

Communication

Conflict resolution

Basic math

Flexibility

Serv Safe Certification

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certification

Job description

Shift Supervisor Range: $21.17 - $25.54

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need.

The role is also eligible to enjoy:

• Flexible work schedules
• 50% discount on Red Robin food and 25% for your family
• Referral bonuses for bringing new members to our team
• Additional compensation and benefits that are listed below
• Excellent opportunities to grow with us!

To qualify for this role a great candidate has:

• Must be at least 21 years old
• Minimum of 1 year full service restaurant experience preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Business maturity and an ability to effectively supervise peers
• High school diploma or equivalent required, some college preferred
• Passion for the business and compassion for people
• Highly energetic, self-motivated, goal oriented and dependable
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
• Serv Safe Certified preferred

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week).

Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year).

Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Application Window: Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.