Shift Supervisor

Neighborhood Association for Inter-Cultural Affairs; New York (NY); On-site; USD 45,000; Full time

Job summary

A prominent non-profit organization in New York seeks a Shift Supervisor to oversee security staff and ensure a safe environment for clients and employees. Ideal candidates will possess strong communication skills, a NYS Security License, and certifications in CPR. The role offers competitive pay and benefits, making it an excellent opportunity for experienced security professionals.

Benefits

Comprehensive Health, Dental and Vision Benefits

403(b) Retirement Savings Plans

Paid Holidays and Vacation

Employee Assistance Program support (EAP)

Qualifications

• NYS Security License and F-80 Certificate required.
• Minimum High School Diploma / GED.
• Ability to communicate effectively and manage crises.

Responsibilities

• Oversee and instruct security staff for assigned facility.
• Ensure safety of clients and staff by monitoring the facility.
• Record incidents and manage entry logs.

Skills

Communication

Problem-solving

Crisis intervention

Judgment

Education

High School Diploma / GED

NYS Security License

F-80 Certificate of Fitness

CPR/Basic First Aid certification

Job description

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Neighborhood Association for Inter-Cultural Affairs provided pay range

This range is provided by Neighborhood Association for Inter-Cultural Affairs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.72/hr - $24.72/hr

Title: Shift Supervisor

Location: TBD

Salary Range: $45,000 - $45,000

FLSA Classification: Full-time, Non-exempt

Role Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards, ensuring a safe environment for both employees and clients.

Primary Job Responsibilities/Duties

The Shift Supervisor is responsible for, but not limited to:

• Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident
• Examine all items entering the facility to ensure client and staff safety
• Provide crisis prevention and intervention as needed
• Record incidents and residents’ grievances appropriate in log book and on incident report
• Maintain ongoing communication with all department supervisors concerning social services issues
• Manage entry logs to ensure all persons entering the facility are recorded and accounted for
• Inspect all cleaning and service chores assigned to program aides to ensure completion
• Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency
• Assist clients with questions and resolving any issue as they may arise
• Monitor video surveillance of all areas of the facility
• Adhere to safety, health, and fire hazard guidelines; policies and procedures
• Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel
• Work diplomatically to solve issues that may arise
• Provide coverage when necessary
• May be required to work evenings, weekends and holidays as needed
• Perform all other required duties to ensure the facility is running efficiently
  
  

Physical Requirements

• Ability to stand or walk constantly (for up to an entire shift) on various surface
• Ability to climb stairs occasionally during shift
• Ability to sit for extended periods and perform repetitive tasks.
• Must be able to lift and carry up to 40 pounds.
  
  

Work Environment / Schedule Requirements

• Office setting with regular exposure to computer screens and moderate noise levels.
• May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.
  
  

Qualifications

• NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification.
• Minimum High School Diploma / GED
• Ability to establish and maintain professional boundaries in working with clients
• General knowledge of working in a residential facility preferred
• Knowledge of HIPPA guidelines and standards
• Strong written and verbal communication skills
• Excellent problem-solving and analytical skills
• Commitment to excellence and high standards
• Good judgment with the ability to make timely and sound decisions
• Ability to assess emergency situations and respond effectively
• Must be able to read, speak, write, a nd understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.
  
  

Equal Employment Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to [e-mail] with the Subject “Reasonable Accommodation Request.”

NAICA Offers a Competitive Benefits Package That Includes

• Comprehensive Health, Dental and Vision Benefits for full-time employees
• 403(b) Retirement Savings Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation
• Paid Time-off
• Vol Life Insurance and AD&D
• Term Life and AD&D insurance
• Long Term Disability
• Employee Assistance Program support (EAP)
• Commuter Benefits Program
• Aflac: Short-Term Disability, CA, Accident and Hospital
• Employee Discount Program
  
  

False Statements

Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment.

At-Will Employment Disclaimer

While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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