Shift Supervisor

CVS Health; Medford (MA); On-site; USD 23,419 - 35,817; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Job summary

CVS Health in Medford, Massachusetts is seeking a part-time retail supervisor to manage store operations and enhance customer service. The role requires strong deductive reasoning and communication skills, along with the ability to work flexible hours. Offering a pay range between $17.00 - $26.00, this position comes with a comprehensive benefits package to support the well-being of employees. Ideal candidates should possess prior retail supervisory experience and a high school diploma is preferred.

Qualifications

• Strong deductive reasoning and analytical abilities.
• Advanced communication and supervision skills.
• Flexibility in schedule including early morning, overnight, and weekend shifts.

Responsibilities

• Supervise store crews and communicate effectively with staff.
• Assist customers with inquiries and ensure a positive shopping experience.
• Manage pricing, stocking, and merchandising activities.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

Position Summary

We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

2. Customer Service

• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

3. Merchandise/Presentation

• Price merchandise.
• Stock shelves.
• Execute displays, signs and inventory of weekly, promotional, and seasonal merchandise.
• Execute display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, and to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$17.00 - $26.00

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

Application Window

We anticipate the application window for this opening will close on: 07/04/2026.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.