Shift Supervisor

Jushi Holdings Inc.; Linwood (PA); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

401(k) plan

Paid time off

Résumé du poste

A retail cannabis company in Pennsylvania is seeking a knowledgeable retail associate to ensure customer satisfaction and manage inventory. The ideal candidate will have experience in retail and customer service, with strong critical thinking skills and the ability to work in a fast-paced environment. This position offers a comprehensive benefits package including health, dental, and retirement plans.

Qualifications

• Minimum of 2 years experience in retail or customer service.
• Knowledge of biology, medicine, or horticulture preferred.
• Excellent computer and technical skills required.

Responsabilités

• Ensure customer satisfaction by following sales policies.
• Train team members on product knowledge.
• Maintain accurate inventory levels and assist in consultations.

Connaissances

Customer service

Inventory management

Critical thinking

Formation

High School diploma or GED

Associate or Bachelor's degree

Outils

Retail POS systems

Web browsers

Description du poste

What You Will Do

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction.
• Maintain in‑depth knowledge of products and strains in the store, as well as industry‑wide product knowledge, and strive to train and share that knowledge with other team members.
• Monitor and maintain inventory levels, ensuring an assortment of product, and communicate inventory action items with the Store Manager.
• Assist Patient Care Specialists in patient consultation to ensure that employees are empowered and informed on the right product choices, being knowledgeable about how different methods of cannabis consumption affect patients differently.
• Receive new deliveries in the Inventory Room, ensure all manifests are accurate and compliant, and map deliveries in MJ Freeway. Report any delivery discrepancies immediately to the G/P & Inventory Manager.
• Complete and delegate tasks assigned during a scheduled shift, including: correct cash handling and discount application, verification of proper paperwork, documentation, and ID for patients, security measures and safety compliance, maintenance of an organized and clean store, support of open communication with the management team and coworkers, reporting of team member issues or patient situations, and end‑of‑day daily update e‑mails.
• Perform opening and closing duties.
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with applicable rules and regulations, including onboarding and training of new Patient Care Specialists in partnership with the Store Manager, completing all MOD cash and inventory functions for closing procedures, and following all Safety & Security procedures for opening and closing.

What We Are Looking For

• High School diploma or General Education Development (GED) required.
• Associate or Bachelor’s degree in any field preferred.
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High‑level critical thinking, attention to detail, mathematical, language, and reasoning skills.
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high‑volume cash handling.

Physical Requirements

• Constantly perform desk‑based computer tasks.
• Frequently sitting and standing.
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds.
• Occasionally twist/bend/stoop/squat, kneel/crawl.
• Must be able to work a flexible schedule to include weekends and holidays.
• Provide any needed assistance including oversight and coverage outside of the assigned region as required.
• Work in an environment with moderate to loud noise level.

What We Have To Offer Our Employees At Jushi

We offer benefit packages that may include Medical, Dental, Vision, Life, Short‑and Long‑Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

Bonus Duties You Should Understand

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.