Shift Supervisor

Red Robin; Lake Forest (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Flexible work schedules

50% food discount

25% family discount

Referral bonuses

Growth opportunities

Job summary

Red Robin is seeking a Shift Supervisor in Lake Forest, CA to help manage daily restaurant operations during mid and closing shifts. You’ll lead a team, supervise peers, and ensure guest satisfaction while upholding brand standards and profitability.

Qualifications include 21+ years old, 1 year of full-service restaurant experience preferred, and strong leadership, communication, and problem-solving skills. Growth opportunities and benefits accompany this role.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Passion for the business and compassion for people.
• Highly energetic, self-motivated, and dependable.

Responsibilities

• Manage day-to-day operations during scheduled mid and closing shifts.
• Act as ambassador of company standards to ensure guest loyalty and profits.
• Lead guest interactions to resolve issues and optimize profits.
• Ensure product quality and restaurant cleanliness.
• Schedule based on restaurant needs and cross-train for other roles.

Skills

Leadership

Communication

Guest service

Conflict resolution

Education

High school diploma

Some college

Job description

Position Details

Shift Supervisor Range: $21.17 - $25.54 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us!

Eligibility and Requirements: Must be at least 21 years old Minimum of 1 year full service restaurant experience preferred Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction Business maturity and an ability to effectively supervise peers High school diploma or equivalent required, some college preferred Passion for the business and compassion for people Highly energetic, self-motivated, goal oriented and dependable Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills Basic business math and accounting skills, and strong analytical/decision-making skills Basic personal computer literacy Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required Serv Safe Certified preferred

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week).

Mission

Serve our Guests awesome American food and bottomless fun.

Vision

Be the most loved restaurant brand in the communities we serve.

Values

We WIN TOGETHER when we live our values:

• BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries - we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time.


• UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a \"do-whatever-it-takes\" attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.


• FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.


• INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.

We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

Under \"Location\" select the applicable state you want to search and then scroll down to see what cities we are hiring in! Can't Find Your Desired Location? It may be a Franchise restaurant. Use the links below to search for job postings at franchised restaurants.* Alaska Arizona (Tempe) Delaware, New Jersey (Hamilton) Kansas, Missouri Michigan, Ohio (Toledo) Montana Pennsylvania (Central, Eastern) Texas (Dallas, Rio Grande Valley *Each Franchise is independently owned and operated and is solely responsible for all employment decisions regarding it's employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that franchised restaurant, and each franchisee is solely responsible for the application process associated with their job postings. At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do.

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Application Window: Red Robin accepts applications on an ongoing basis.