Shift Supervisor

Ace Hardware; Kendall Township (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Ace Hardware is seeking a Shift Supervisor to assist the store manager, lead associates, and ensure customers receive excellent service in a friendly, community hardware store.

This role requires prior retail supervisory experience, preferably in hardware/home centers; the ability to lift 50 pounds and stand for up to 8 hours. You may open/close the store in the absence of the manager on duty and help with policy questions.

Qualifications

• Retail supervisory experience required.
• Hardware/Home Center experience a plus.
• Ability to lift 50 pounds consistently and stand/walk up to 8 hours.

Responsibilities

• Assist and/or fill in for the manager on duty.
• Complete assigned projects and ensure tasks are done by associates.
• Answer customer requests beyond what front line staff can answer.
• Open/close store in absence of MOD.
• Ensure customers receive the highest level of customer service.

Skills

Retail leadership

Supervisory experience

Customer service

Job description

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, and commitment to excellence make Ace Hardware the Place for a fulfilling career.

Shift Supervisors will assist and/or fill in for the manager on duty. The primary responsibilities of in-store management are to, complete assigned projects, ensure associates are completing their assigned tasks, help associates with any policy or procedure questions. Answer customer requests that are beyond what front line associates can answer. Are responsible for opening/close store in absence of MOD. Ensure customers are receiving the highest level of customer service.

Pervious retail supervisory experience required. Hardware/Home Center experience a plus.

The ability to lift 50 pounds consistently, and to stand and walk for up to 8 hours during shift are required.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

environment.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Typographical errors subject to correction. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.