Shift Supervisor

Better Buzz Coffee; Gilbert (AZ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Free drinks on shift

35% discount on off-shift purchases

Growth opportunities

Dedicated training with Training Ambss

Paid sick time

High-energy environment

Job summary

Better Buzz Coffee is seeking a Shift Supervisor in Gilbert, AZ. Earn up to $21.00+ per hour based on base pay of $17.00 per hour plus tips. This role involves leading shifts, training staff, and ensuring top-tier guest experiences in a fast-paced coffee environment.

Ideal candidates will have 1+ year in coffee or hospitality, supervisory experience, and a strong, positive attitude. 28 hours/week minimum, including nights and weekends; benefits include growth opportunities and a supportive,

Qualifications

• 1+ year experience in coffee, food service, or hospitality.
• Prior supervisory experience preferred.
• Drive-Thru experience is preferred.
• Must be available to work 28 hours/week including nights, weekends and holidays.
• Strong communicator with a positive, solution-oriented attitude.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service.
• Be knowledgeable about our coffee, tea, food, and specialty drinks.
• Prepare and serve beverages and food following recipe standards.
• Work all café positions — cross-trained and adaptable, including kitchen tasks.
• Assist with scheduling, breaks, and shift coverage.
• Lead all shift duties as directed by the manager on duty.
• Maintain store cleanliness and safety for guests and teammates.
• Communicate clearly and professionally with guests and team.
• Balance and manage deposits and cash handling.
• Participate in inventory and waste management.

Skills

Gregarious

Hospitable

Accommodating

Competitive

Energetic

Available

Job description

About Us

Shift Supervisor – Earn up to $21.00+ per hour!*

At Better Buzz Coffee Roasters, we’re more than just great coffee — we’re a lifestyle. Every day starts early, moves fast, and is fueled by fun, teamwork, and a shared passion for creating connection through coffee.

We believe in energy, authenticity, and community. From the first smile to the last sip, we create experiences that make a difference. If you’re ready to rise early, dream big, and inspire others to do the same, it’s time to live the Buzz Life.

Life’s BETTER with you on our team! Help us create a BUZZ that is felt, seen, heard & remembered.

Are you ready to work hard and hustle? We are buzzing with excitement to hear from you!

https://betterbuzzcoffee.com/

We are always pushing forward, growing & improving to ensure we are the absolute best we can be for our guests & teams!

We Seek Those who are:

• Gregarious. You love people, conversation, and sharing great coffee moments.
• Hospitable. You make everyone who walks in feel like an old friend.
• Accommodating. You find ways to make each guest’s day better.
• Competitive. You’re always striving to be your best — every shift, every transaction.
• Energetic. Your positive energy fills the café and lifts up everyone around you.
• Available. You can work at least 28 hours per week, including weekends and holidays.

Perks of the Buzz Life

• Free drinks & food on shift — fuel up with your favorite Buzz
• 35% discount on retail, food & drinks when off shift
• Opportunities for growth and a clear pathway for development
• Dedicated training with a certified Training Ambassador
• Paid sick time and competitive industry pay
• Fun, high-energy environment surrounded by people who love what they do

Compensation:

Base pay is $17.00 per hour.

• In addition to base pay, our team members also receive tips averaging approximately $4.00 per hour. Although tips can vary and are not guaranteed, our amazing guests regularly reward our team with generous gratuities for the great service and Buzz Life energy we bring every day. Actual amounts may differ based on location, hours worked, quality of service, and guest discretion. Average tips reflect 2024 reporting.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service
• Be knowledgeable about our coffee, tea, food, and specialty drinks
• Prepare and serve beverages and food consistently following recipe standards
• Work all café positions — our baristas are cross-trained and adaptable – including working in our kitchens to make food to order
• Help run and administer a smooth schedule for breaks, meal period and shiftsAssist with setup, cleanup, stock work, and special tasks
• Lead all shift duties as directed by the manager on duty
• Lead store cleanliness and safety – always ready for guests and teammates
• Ability to communicate clearly and professionally with guests and team
• Responsible for balancing and managing deposits
• Active in inventory and waste management
• Adhere to opening and closing duties checklist and procedures
• Perform all other duties at the discretion of the store manager or other members of leadership

Qualifications

• 1+ year experience in coffee, food service, or hospitality preferred
• Previous fast paced coffee experience preferred
• Prior supervisory experience preferred
• Drive-Thru experience is preferred
• Guest service focused, solution oriented
• Passion for great coffee and exceptional guest service
• Strong communicator with a positive, solution-oriented attitude
• Reliable, punctual, and available for nights, weekends and holidays
• Comfortable working in a fast-paced, team-oriented environment
• Must be available to work 28 hours/week including nights, weekends and holidays
• Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs

About Better Buzz

Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly!

We’re serious about quality, connection, and having a blast while doing it. At Better Buzz, you’re not just making coffee — you’re making people’s day.

Come live the Buzz Life. Learn more about us at www.betterbuzzcoffee.com

Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation, please contact us at [e-mail]