Shift Supervisor

Trulieve; Gainesville (GA); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Resumo da oferta

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel and daily operations at the Gainesville location. This role ensures customer satisfaction, adherence to state regulations, and consistent execution of company SOPs.

You will coach staff, manage inventory, and handle escalated patient issues while maintaining brand standards and confidentiality. This is a full-time on-site role with flexible evening/weekend availability.

Qualificações

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, and understand safety procedures.
• Ability to interact with customers and team members respectfully and politely.

Responsabilidades

• Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation of the store.
• Ensure regulatory compliance and deliver exceptional customer experience.
• Open/close procedures and supervision of staff.
• Maintain brand standards in visual merchandising.
• Review and ensure compliance with SOPs and communicate changes to employees.
• Provide coaching, training and development to the team.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional relationships with business partners.

Conhecimentos

People skills

Cash handling

Interpersonal communication

English proficiency

Formação académica

High School Diploma

Ferramentas

POS system

Computer equipment

Descrição da oferta de emprego

Requisition ID21660-Posted10/14/2026-Retail Dispensaries-Retail Dispensaries-G-R-Gainesville (Riverside Pharmacy)-Retail-Mid-Career- Job Location (Country/Region) (1) - Job Location (region) (1) -0 - 10%

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21660

Remote Work Available:No

JobTitle: Shift Supervisor -Full Time

Department:Retail

ReportsTo:General Manager

FLSAStatus:Regular Non-Exempt

ROLESUMMARY

TheShift Supervisor willbe responsible forassistingthe General Manager/Assistant General Managerinleadership andsupervision of store personnel, achieving key performancemetricsand ensuring the efficient dailyoperationof the store. This roleis responsible forensuring regulatory compliance while delivering exceptional customer experience.

KEYDUTIES AND RESPONSIBILITIES

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff
• and retail processes
• Maintainbrand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPsand assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitorandmaintainstoreinventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

SKILLSANDQUALIFICATIONS

• High School Diplomarequired
• Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus
• Musthavepriorcashhandlingexperience
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentialityand discretion
• Able to communicate in conversational English to work effectively with customers and team members,operateelectronicequipment(computer, scanner, printer, etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevices
• Abilitytointeract with customers and team members respectfully and politely

ADDITIONAL MINIMUMQUALIFICATIONS

• Mustpossessa valid driver’s license and passaMVR background check (delivery locations only)
• Must be able to pass a level 1 and level 2 background check
• Must be at least 21 years of age
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
• Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICALREQUIREMENTS

• While performing the duties of this job, the employee is:
• Constantly required to move/traverse throughout entire facility, includingtightspaces
• Accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices
• Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)
• Must have visual and auditory acuity with or without job aids to perform all functions of the position
• Occasionally required to remain in a seated position

WORKSCHEDULE

• Up to40hoursweeklywithflexiblehoursdependingonstoreneeds.Mustbeavailabletoworkevenings,weekends,andholidays.

EqualOpportunityEmployer-TrulieveSupportsaDrug-FreeWorkplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

• paid time off

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.