Shift Supervisor

Ctrenaissance; Connecticut; On-site; USD 45,000 - 60,000; Full time

Job summary

Ctrenaissance is seeking a Shift Supervisor in Connecticut to oversee program staff during shifts and ensure client safety and operational efficiency. The candidate will supervise staff activities, manage documentation, and coordinate with regulatory bodies.

The position requires a High School Degree, and supervisory experience is preferred. The ideal applicant must have strong leadership skills, effective communication, and problem-solving abilities.

Benefits include training and a supportive work environment.

Qualifications

• Dependable and reliable; detail oriented;
• Able to interface easily with clients, staff, and referral sources.
• Able to lift 20lbs or more and climb stairs.

Responsibilities

• Supervise and coordinate activities of staff during shift.
• Oversee client activity and safety, including monitoring.
• Participate in meetings and complete required trainings.

Skills

Supervise staff

Effective communication

Problem analysis

Multi-tasking

Education

High School Degree or equivalent

Associates or Bachelor's Degree in Criminal Justice or Human Services

Connecticut Drug & Alcohol Certification

Tools

Microsoft Office Suite

Job description

The Shift Supervisor position provides supervision for program staff and oversees the operation of the unit and the services provided to clients during the designated shift. He/she reports to the Program Director and coordinates with referral sources, funding agencies and regulatory bodies as required.

Essential Duties and Responsibilities:

• Supervise and coordinate activities of staff on duty during the designated shift; assist in staff training and development.
• Develop and distribute monthly schedule; ensure maintenance of schedule and COD coverage.
• Provide documented, regularly scheduled supervisions to Technicians.
• Ensure that program operations are conducted in accordance with internal Policies and Procedures and the requirements of CSSD, DMHAS, DOC, DSS and regulatory bodies.
• Oversee client activity and safety, including participation in groups, drug screens, accountability, and chores via direct monitoring and monitoring of facility cameras.
• Manage and review operational tracking systems such as med room logs, binder and corrections, first aid inventory, room search logs, and chore lists as assigned.
• Ensure scheduling of initial PCP and medical appointments and receipt of related documentation (1st shift).
• Participate in the ordering, storage and distribution of facility materials and supplies.
• Ensure distribution and completion of quarterly satisfaction surveys.
• Conduct facility inspections and serve as the facility's representative on the Safety Committee as assigned.
• Coordinate facility transportation needs with the Facility Director.
• Facilitate life skills and recovery-focused educational groups as assigned to improve clients' ability to manage the tasks of daily living and recovery and to develop and practice prosocial behaviors.
• Input all required documentation in Connecticut Renaissance's EHR accurately and timely.
• Prepare and distribute incident reports in accordance with program Policies and Procedures.
• Share in On‑Call duties with other supervisors and the Program Director.
• Complete all internally and externally mandated trainings and development activities.
• Provide urinalysis/breathalyzer testing when indicated and within guidelines of monitoring.
• Assist with daily residential tasks including but not limited to head‑count, tours, medication monitoring, log book maintenance and transportation of clients when needed.
• Participate in all required internal and external meetings and supervisions.
• Complete all required internal and external trainings to enhance knowledge and skill level.

Required Knowledge, Skills, Abilities and Other Characteristics:

Knowledge Of:

• General office software, particularly Microsoft Office Suite.

Ability To:

• Supervise staff, including the development of performance evaluations.
• Interact effectively with representatives of referral and regulatory agencies.
• Analyze and solve problems effectively and efficiently.
• Communicate effectively both verbally and in writing.
• Manage priorities to meet deadlines and demonstrate multi‑tasking skills.

Education and Experience:

• High School Degree or equivalent.
• Associates or Bachelor's Degree in Criminal Justice or Human Services fields a plus.
• Current Connecticut Drug & Alcohol Certification a plus.
• Experience within the criminal justice and/or behavioral health sectors.
• Supervisory experience preferred.

Other:

• Must be dependable and reliable; detailed oriented; and able to interface easily with clients, staff, and referral sources.
• Must be able to operate a motor vehicle.
• Position requires climbing stairs and the ability to lift 20lbs or more.
• May need to travel to other CTR locations.
• Must successfully complete the introductory probationary employment period.
• Must have a valid CT driver's license.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pound objects and possessing the dexterity and vision to operate office computers and equipment.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description covers the most significant duties but does not exclude other assignments or related duties.