Shift Supervisor

westfalltech; Asheboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Sick pay

Vacation pay

401K with match

Medical coverage

Life & AD&D

Parental leave

Job summary

Westfall Technik in Asheboro, NC is seeking a Shift Supervisor to lead and coordinate all shift activities, ensuring production schedules and quality standards while mentoring staff.

You will oversee SOPs, safety, and manufacturing processes, utilize ERP/MES, analyze data, drive continuous improvement, and report to senior leadership. Candidates should have 3+ years manufacturing experience with supervisory role and strong communication.

Qualifications

• High School Diploma or GED required; Associate or Technical Degree preferred.
• 3+ years of manufacturing or production experience with at least 1 year in a supervisory role.
• Strong verbal and written communication skills.
• Proven analytical skills; ability to assess complex problems and implement solutions.
• Proficiency in using ERP, MES, Excel, and production software.
• Strong leadership and interpersonal skills; ability to lead diverse teams across shifts.
• Knowledge of safety regulations, GMP, lean manufacturing, or Six Sigma is a plus.

Responsibilities

• Lead, coordinate, and monitor all shift activities to meet production schedules and quality standards.
• Supervise production staff, ensuring SOPs, safety protocols, and work instructions are followed.
• Monitor machine performance, work orders, and material usage; resolve issues as they arise.
• Provide support with job setups, preventive maintenance, and process adjustments as needed.
• Facilitate clear communication between shifts using handover reports and dashboards.
• Prepare updates for senior leadership on production status and issues.
• Utilize ERP or MES to track production metrics, log incidents, review work orders, and manage time reporting.
• Assist with system-based planning, scheduling, and job prioritization.
• Maintain detailed records related to production performance, attendance, quality concerns, and downtime.

Skills

Supervisory experience

Team leadership

Data analysis

ERP/MES/Excel

Communication

Lean/Six Sigma

Education

High School Diploma

Job description

Here at Westfall Technik, we pride ourselves on being ta fast growing Plastic Injection Manufacturing Company in the USA and soon Globally. While many companies outsource their work, we believe in keeping our jobs in the US. We currently support over 1,100 employees across 11 facilities in the US, and we are still growing.

At our Asheboro facility, we invest in our people. Our overall success is largely contributed to our employees’ skills and talents, that have been impactful and essential to the growth of our business. Here, you’ll get the opportunity to test your knowledge and skills and become a critical player within Westfall. We want you to view your time at Westfall as an investment to your future.

We are currently seeking a Shift Supervisor, with the below qualifications:

Position Details

Operational Oversight & Supervision

• Lead, coordinate, and monitor all shift activities to meet production schedules and quality standards.

• Supervise production staff, ensuring they follow standard operating procedures, safety protocols, and work instructions.

• Monitor machine performance, work orders, and material usage, resolving issues as they arise.

• Provide support with job setups, preventative maintenance, and process adjustments as needed

Communication & Presentation

• Facilitate clear, consistent communication between shifts and departments using shift handover reports, dashboards, and team briefings.

• Communicate production performance, goals, and expectations effectively to all shift personnel.

• Prepare and deliver updates to senior leadership regarding production status, employee issues, or operational challenges.

Systems and Documentation

• Utilize ERP or MES systems to track production metrics, log incidents, review work orders, and manage time reporting.

• Assist with system-based planning, scheduling, and job prioritization.

• Maintain detailed records related to production performance, employee attendance, quality concerns, and downtime incidents.

Analytical & Problem-Solving Responsibilities

• Collect and analyze production data to identify trends, root causes of inefficiencies, and areas for improvement.

• Collaborate with quality, maintenance, and engineering teams to resolve product or process issues swiftly.

• Support continuous improvement initiatives using structured problem-solving tools (e.g., 5 Whys, Fishbone Diagram, Pareto Analysis)

Team Leadership & Development

• Set and communicate daily, weekly, and monthly performance goals for individuals and teams.

• Provide coaching, mentoring, and training to employees to develop technical and soft skills.

• Document and escalation disciplinary issues in coordination with HR and upper management.

• Support onboarding of new hires and cross-training of existing employees.

Desired Skills and Experience

• High School Diploma or GED required; Associate or Technical Degree preferred.

• 3+ years of manufacturing or production experience, with at least 1 year in a supervisory or lead role.

• Strong verbal and written communication skills, with the ability to present data and ideas clearly.

• Proven analytical skills, including ability to assess complex problems and implement effective solutions.

• Proficiency in using computer systems (ERP, MES, Excel, production software).

• Strong leadership and interpersonal skills, with the ability to lead diverse teams across shifts.

• Demonstrated ability to prioritize, manage time effectively, and meet production deadlines.

• Knowledge of safety regulations, GMP, lean manufacturing, or Six Sigma is a plus.

What You’ll Love About Us:

• 11 Paid Holidays, Sick Pay, Vacation Pay
• 401K, Plus Employer Match
• Medical, Dental, Vision, Company Sponsored Life and AD&D, Short and Long Term Disability, Paid Parental Leave, and More…
• We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, region, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.