Shift Serviceman (Jackson, Mississippi, United States)

PowerLines; Jackson (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

PowerLines in Mississippi – Jackson seeks a Shift Serviceman who is self-motivated, communicates well, and remains safety‑minded. You will be the first contact for customers and play a key role in restoring service during outages.

The role requires CDL Class A, Journeyman Lineman qualification, ability to work at heights, and willingness to participate in after‑hours emergency calls. You will support crews, perform emergency locates, and uphold safety standards.

Qualifications

• CDL Class A License required.
• Technical School Lineman degree or equivalent required.
• Journeyman Lineman qualification required.
• Experience with digger derricks, bucket trucks and groundwork with utility crews preferred.

Responsibilities

• Be the first responder to outages and emergencies on the electrical distribution system.
• Respond to customer calls related to the electric distribution system.
• Assist electric construction crews in daily work activities and restoration of service during emergencies.
• Perform emergency locates on underground facilities.
• Participate in after-hours emergency call-outs and maintain safety compliance.

Skills

Self-motivation

Communication

Teamwork

Positive attitude

Education

Technical School Lineman degree

Tools

Digger Derricks

Bucket Trucks

Job description

Primary Location: Mississippi - Jackson

The person filling this position must be self-motivated, communicate and work well with others and possess a positive attitude with a high commitment to work safely and productively. The Shift Serviceman is most often the first point of contact for customers and as such must work diligently to provide quality customer service and a high degree of customer satisfaction.

Requirements:

• Work alone while on a shift schedule and be the first responder to emergencies and outages on the electrical distribution system emergency calls.
• Responding to customer calls related to the electric distribution system such as low voltage, low wires, flickering lights, tree conditions and underground facility dig-ins.
• Assist electric construction crews in daily work activities and in the restoration of service during emergency conditions.
• Perform emergency locates on underground facilities.
• Other maintenance and construction activities as directed by supervision
• Must live within 30 miles of reporting location
• SUCCESFUL COMPLETION OF FITNESS FOR DUTY TESTING IS REQUIRED.

Qualifications:

• CDL Class A License is required
• Technical School Lineman degree or equivalent is required.
• Must presently be qualified to be a Journeyman Lineman.
• Experience with digger derricks, bucket trucks and groundwork with utility crews is required.
• Must be able to work at heights up to and above 100 feet.
• Must be mentally competent; able to communicate effectively; have good teamwork skills and able to understand, comprehend, and follow directions in the workplace.
• Must have a quality work ethic and be committed to optimum customer service.
• Requires participation in after-hours emergency call-outs.
• A high awareness of safety and compliance with company safety rules is required at all times.
• Must meet driver qualification requirements

Possible physical demands: This job will require the ability to work in an efficient manner while performing the essential responsibilities of the position which may include:

• A. Lifting and maneuvering up to 50 lbs.
• B. Being able to work at heights up to and above 100 feet.
• C. Being able to climb wood poles up to and above 100 feet tall.
• D. Using shovels, sledge hammers and jack hammers and other similar labor intensive tools.
• E. Working in confined areas, which include bending and stooping.

Position notes: This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

EEO Statement: An Equal Opportunity Employer, Minority/Female/Disability/Vets. The Entergy System of Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.