Shift Operations Lead — Team & Service

Huey Magoo's; Covington (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Huey Magoo's is seeking an Operations Manager in Covington, GA to oversee daily shifts, supervise staff, and ensure outstanding service. You will create shift schedules, handle no-shows, delegate tasks, and report issues to management.

The role requires strong leadership, excellent communication, and the ability to manage a team to maintain smooth, efficient operations and customer satisfaction.

Qualifications

• High school diploma or GED is required.
• Experience as Shift Leader or in a similar retail role.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational abilities.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Leadership

Communication

Interpersonal skills

Team management

Education

High school diploma/GED

Job description

Huey Magoo's is seeking an Operations Manager in Covington, GA to oversee daily shifts, supervise staff, and ensure outstanding service. You will create shift schedules, handle no-shows, delegate tasks, and report issues to management.

The role requires strong leadership, excellent communication, and the ability to manage a team to maintain smooth, efficient operations and customer satisfaction.