Shift Officer - Production (RTO)

Ferrero International S.A.; Indiana, Northern (PA, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Ferrero is seeking a Production Supervisor to oversee shift-based manufacturing, ensuring safety, quality, and timely output. You will lead a line team, monitor KPIs, manage resources, and coordinate with maintenance and planning teams to drive continuous improvement. Experience in the food industry and ISO 22000 compliance is essential.

You will remain responsible for training, performance reviews, and shift handovers while maintaining accurate production logs and supporting policy adherence.

Qualifications

• Need hands-on knowledge of food processing environments and safety standards.
• Experience with ISO 22000, auditing, and TPM concepts is preferred.
• Ability to lead initiatives for process improvements on the shop floor.
• Strong computer literacy for production records and reporting.

Responsibilities

• Oversee production within assigned shift and monitor KPI progress.
• Lead and coach shift team, manage absences and performance reviews.
• Ensure safety, hygiene, and product quality during operations.
• Coordinate material flow, inventory, and scheduling to optimize resources.
• Coordinate maintenance requests and drive continuous improvement initiatives.
• Communicate updates across departments and ensure smooth handovers.
• Maintain shift records and support merit-based and policy adherence.

Skills

People leadership

Shopfloor manpower handling

Safety & health awareness

Quality & process control

TPM knowledge

Auditing

5S discipline

Basic computer proficiency

Communication skills

Education

BE Mechanical/Electrical Engineering

Food Industry experience

4 to 8 years of experience

Job description

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Support the execution of the production, coordinating the line team in operational activities as outlined below:

1. Overall responsibility of people safety while ensuring the production requirement ensuring the presence of production factors on the shift
2. Optimized production output with desired quality
3. Co‑ordination with other related departments

Main Responsibilities:

Production Oversight:

• Liable for all production phases within assigned shift.
• Monitors production progress against KPIs (SQCDME).
• Ensures optimal utilization of resources (materials, labor, machinery).
• Manages line interruptions and slowdowns.
• Conducts shift start‑up and line preparation.
• Carries out production statement at shift end.

Team Leadership:

• Leads and motivates shift team.
• Resolves team conflicts.
• Reinforce employee development and skills training.
• Conducts performance evaluations.
• Manages employee absences and vacation requests.
• Participates in disciplinary actions.

Safety & Quality:

• Ensures adherence to all safety and hygiene standards.
• Conducts safety training and inspections.
• Monitors product quality through operator self‑checks and sampling.
• Implements corrective actions for quality issues.

Resource Management:

• Manages inventory and material flow.
• Coordinates resource allocation and scheduling.
• Reinforce production planning activities.

Maintenance & Improvement:

• Coordinates maintenance requests and interventions.
• Identifies and proposes areas for production improvement.
• Reinforce implementation of improvement initiatives.

Communication & Collaboration:

• Collaborates with UGP Manager, RdL, and other departments.
• Provides regular performance updates and feedback.
• Reinforce shift handover and knowledge sharing.

Administrative Duties:

• Maintains accurate production records and shift logs.
• Reinforce the development of the "merit plan" for workers.
• Complies with all company policies and procedures.

Required Skills:

• Good knowhow of food process industries
• Manpower handling skill on the shopfloor
• ISO 22000
• Auditing
• 5S
• Process improvement on the shopfloor
• Health & Safety
• Knowledge of TPM(AM/PM)
• Basic computer proficiency

Educational Background that we're looking for:

• BE Mechanical/Electrical Engineering
• Food Industry experience is a must.
• Atleast 4 to 8 years of experience is required.

Job Referral code - C

About You:

What We Offer:

Careers with caring built in - discover our benefits here .

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com .

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here .