Shift Managers

McDonald's Restaurants Limited; Norton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Referral Bonus

Health Insurance

Flexible scheduling

Paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Free meals

Job summary

McDonald's Restaurants Limited is hiring a Shift Manager to oversee crew schedules, lead teams, and uphold McDonald’s standards for food safety and guest service. You will foster teamwork, drive profitability, and enable training and development within the restaurant environment.

The role emphasizes leadership, customer focus, and the ability to make fast, effective decisions in a busy setting. Flexible scheduling and opportunities to advance are highlighted in the posting.

Qualifications

• Strong customer service mindset and support focus.
• Ability to communicate effectively and lead teams to meet guest expectations.
• Proven capacity to supervise schedules, training, and safety practices.

Responsibilities

• Lead crew scheduling and staffing to ensure smooth restaurant operations.
• Provide encouraging leadership to crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take actions around safety, inventory, and profitability.
• Support training and ongoing learning within the restaurant.
• Drive high team performance and results.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS

• Competitive wages
• Referral Bonus
• Health Insurance
• Flexible scheduling
• Paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Free meals

And much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.