shift manager - Store# 64902, WESTFIELD NORTH

Starbucks; Westfield (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a passionate Shift Manager to join their team. This role is designed to develop your supervisory skills and business acumen, preparing you to manage a thriving store. You will learn to drive sales and lead a team while creating a welcoming environment for customers. With a focus on personal growth and community impact, this position offers a unique opportunity to become a future leader in a supportive and inclusive workplace. Join a company that values connection and celebrates diversity!

Benefits

100% Tuition Coverage

Health Coverage Options

401(k) with Employer Match

Paid Time Off

Flexible Scheduling

Stock Programs

Paid Parental Leave

Disability Coverage

Qualifications

• 1 year of retail/customer service management experience, 2 years preferred.
• Strong organizational and interpersonal skills.

Responsibilities

• Drive sales leveraging business acumen and problem-solving skills.
• Engage and develop team members to reach their personal best.

Skills

Retail Management

Customer Service

Team Building

Problem Solving

Sales Experience

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

The Shift Manager role is a management training program designed to build on your supervisory experience, coaching skills, passion for coffee and tea, and business acumen, preparing you to fully manage a store. You will learn how to run a multi-million dollar business, lead a team, and create a meeting place in your community. Our goal is to develop future store managers. Upon successful completion, you will have the opportunity to become one of our world-class leaders.

_Using a mix of online learning, classroom training, and hands-on mentorship, you will learn how to:_

1. Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency, and problem-solving skills.
2. Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so they can reach their personal best, both as individuals and as thriving teams.
3. Inspire others: become a dynamic brand ambassador dedicated to driving results through your team.

From free coffee to competitive pay, Starbucks offers a comprehensive benefits package to eligible part-time and full-time partners. Benefits include 100% tuition coverage through the _Starbucks College Achievement Plan_, health coverage options, stock & savings programs like _Bean Stock_, flexible scheduling, and paid time off. Visit starbucksbenefits.com for details.

**Summary of Experience**

• One year retail/customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising others, team building, coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with sales experience

Join us to grow as an individual, build lasting relationships, and make an impact where people, quality, and value matter.

It’s time for you to be part of a great workplace; apply today and #tobeapartner!

_As a Starbucks partner, you and your family will have access to medical, dental, vision, life insurance, and other voluntary benefits. Partners also have access to disability coverage, paid parental leave, family expansion reimbursement, paid vacation, sick time, holiday pay, 401(k) with employer match, stock programs, tuition assistance, and more. For details, visit starbucksbenefits.com. The actual pay will depend on various factors including experience and location._

Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all partners. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. Qualified applicants with criminal histories will be considered in accordance with laws. We provide reasonable accommodations for applicants with disabilities; contact us at [e-mail].