shift manager - Store# 23761, WALTHAM/TRAPELO RD

Starbucks; Waltham (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance (basic and supplemental

Disability benefits (short-term and长期)

Parental leave

Paid vacation (accrues)

401(k) with employer match

Starbucks stock program (S.I.P.)

Starbucks College Achievement Plan (tu

Student loan management resources

Backup care and DACA reimbursement

Education opportunities

Job summary

Starbucks in Waltham, MA is seeking a shift manager to lead a team, manage daily operations, and deliver exceptional customer service in a welcoming store environment. You will mentor partners, drive sales, and prepare for the next steps in your Starbucks journey through hands-on leadership and training.

The role emphasizes running a multi-million dollar business, fostering a collaborative team, and maintaining a positive store atmosphere that supports the community.

Qualifications

• 1 year retail or customer service management experience, or 4+ years of US military service.
• Experience supervising others, building teams, coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Responsibilities

• Lead a team and run a welcoming Starbucks space for customers.
• Apply mentorship and training to grow within the Starbucks journey.
• Deliver service that brightens customers' day and supports community connection.

Skills

Team leadership

Customer service management

Coaching

Organizational skills

Interpersonal skills

Entrepreneurial mindset

Job description

Crafting the world’s finest coffee, one meaningful moment at a time

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community.

We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.

Summary of Experience

• One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits . Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually ( 64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.