shift manager - Store# 08808, CHICOPEE

Starbucks; Chicopee (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager to join their management training program. This role focuses on developing leadership skills and business acumen, preparing you to manage a store effectively. As a Shift Manager, you'll drive sales, nurture talent, and inspire your team, all while creating a welcoming environment for customers. With a commitment to personal growth, this opportunity offers comprehensive benefits, including tuition coverage and health plans. If you're passionate about coffee and community, this could be the perfect role for you.

Benefits

100% Tuition Coverage

Health Coverage

Stock & Savings Programs

Flexible Scheduling

Paid Time Off

Short-term and Long-term Disability

Paid Parental Leave

401(k) with Employer Match

Qualifications

• One year of retail/customer service management experience preferred.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Drive sales and manage a multi-million dollar business.
• Engage and develop team members to reach their potential.

Skills

Retail Management

Customer Service

Team Building

Problem Solving

Sales Experience

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join us and inspire with every cup!

At Starbucks, it’s all about connection. People are at the heart of who we are, especially our store team members. We connect with each other, our customers, and our communities to make a positive impact every day. We believe in working together to make a difference and celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences each partner brings to our team!

The Shift Manager role is part of a management training program designed to build on your supervisory experience, coaching skills, passion for coffee and tea, and business acumen, preparing you to fully manage a store. You will learn how to run a multi-million dollar business, lead a team, and create a welcoming meeting place in your community. Our goal is to develop future store managers, and upon successful completion, you will have the opportunity to become one of our world-class leaders.

Using a mix of online learning, classroom training, and hands-on mentorship, you will learn how to:

1. Grow a successful, multi-million dollar business: Drive sales by leveraging your business skills, efficiency, and problem-solving abilities.
2. Nurture talent & lead a team: Engage your team members’ hearts and minds, develop their skills, and help them realize their potential as individuals and as thriving teams.
3. Inspire others: Become a dynamic brand ambassador dedicated to achieving results through your team.

Starbucks offers a comprehensive benefits package to eligible part-time and full-time partners, including:

• 100% tuition coverage through the Starbucks College Achievement Plan
• Health coverage with various plans
• Stock & savings programs like Bean Stock
• Flexible scheduling and paid time off

Additional benefits and details can be found at starbucksbenefits.com.

Summary of Experience

• One year retail/customer service management experience (preferred) or 4+ years of US Military service
• One year supervising others, team building, coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with sales experience

We offer opportunities to grow personally, build lasting relationships, and make an impact where people, quality, and value matter.

Join us and #tobeapartner today by applying now!

As a Starbucks partner, you and your family will have access to medical, dental, vision, life insurance, and other voluntary benefits. We also provide short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, sick time, holiday pay, 401(k) with employer match, stock programs, educational opportunities, backup care, DACA reimbursement, and compliance with applicable laws regarding employee leave benefits.

For more information on partner benefits, visit starbucksbenefits.com.

The base pay will depend on experience, skills, location, and internal factors. Starbucks is an equal opportunity employer and values diversity. We encourage applicants of all backgrounds, including people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities, to apply. We are committed to providing reasonable accommodations for applicants with disabilities. Contact us at [e-mail] for assistance.