SHIFT MANAGER - SLOT

Hard Rock Hotel & Casino Tejon; Mettler (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading casino seeks a Shift Manager for slot operations, overseeing daily staffing, enforcement of departmental policies, and ensuring top-notch guest service. The ideal candidate will have managerial experience and a relevant degree. Join a dynamic environment where you will optimize revenue while maintaining compliance and exceptional customer service.

Qualifications

• Managerial experience in the related field of three (3) or more years.
• Demonstrated strong organizational, analytical, and managerial skills.
• Ability to work effectively in a team environment.

Responsibilities

• Responsible for enforcement of departmental rules and policies.
• Manage daily staffing levels and personnel scheduling.
• Handle customer service issues and enhance guest experience.

Skills

Leadership

Communication

Organizational Skills

Interpersonal Skills

Education

University Degree or Three-Year Post-Secondary Diploma in Electronics, Accounting or Economics

Completion of a Management Training Program

Job description

Join to apply for the SHIFT MANAGER - SLOT role at Hard Rock Hotel & Casino Tejon

1 day ago Be among the first 25 applicants

Join to apply for the SHIFT MANAGER - SLOT role at Hard Rock Hotel & Casino Tejon

Get AI-powered advice on this job and more exclusive features.

• Responsible for enforcement of all departmental rules, policies, and regulations.
• Responsible for accountability of all issued and non-issued Slot keys and equipment.
• Responsible for daily staffing levels, personnel scheduling and coordination shift schedules.
• Responsible for training, evaluating, monitoring employee history sheets and making recommendations for promotions.
• Responsible for ensuring all Slot machines are clean, and in operating condition, specifically bill acceptors, ticket printers and progressive meters.
• Responsible for direct-line communication with Slot Departmental staff.
• Responsible for handling customer service issues.
• Offers the highest possible level of guest service resulting in a maximum level of guest enjoyment and return play.
• Attains maximum gaming product revenue by means of identifying proper product mixture, positioning & pricing levels, and further, by the evaluation & initiation of new gaming product.
• You will plan and manage slot projects to optimize revenue and assist with the administration of the departmental budget by
• Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Other duties as assigned
  
  

Location : Location US-CA-Mettler

Primary Responsibilities

Overview Responsibilities

• Responsible for enforcement of all departmental rules, policies, and regulations.
• Responsible for accountability of all issued and non-issued Slot keys and equipment.
• Responsible for daily staffing levels, personnel scheduling and coordination shift schedules.
• Responsible for training, evaluating, monitoring employee history sheets and making recommendations for promotions.
• Responsible for ensuring all Slot machines are clean, and in operating condition, specifically bill acceptors, ticket printers and progressive meters.
• Responsible for direct-line communication with Slot Departmental staff.
• Responsible for handling customer service issues.
• Offers the highest possible level of guest service resulting in a maximum level of guest enjoyment and return play.
• Attains maximum gaming product revenue by means of identifying proper product mixture, positioning & pricing levels, and further, by the evaluation & initiation of new gaming product.
• You will plan and manage slot projects to optimize revenue and assist with the administration of the departmental budget by
• Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Other duties as assigned
  
  

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

Qualifications

• University Degree or three (3) years post-secondary diploma in Electronics, Accounting or Economics with related experience.
• Completion of a management training program is also required.
• Managerial experience in the related field of three (3) or more years.
• Demonstrated strong organizational, interpersonal, analytical, communication, and managerial skills.
• Working knowledge of computer software packages and have the ability to make progress on multiple tasks under time constraints.
  
  

Skills

• Strong leadership and interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.
  
  

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
  
  

Application FAQs

Software Powered by iCIMS

www.icims.com

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Hard Rock Hotel & Casino Tejon by 2x

Get notified about new Shift Manager jobs in Mettler, CA.

Bakersfield Tutors Needed – All Subjects

Class A Driver - Western 11 - $1400 to $2000 a week. Guaranteed $1250 / week

Office Assistant, 6 Hr. (2025 - 2026 School Year)

Customer Service Representative - Temporary

Bakersfield, CA $41,600.00-$54,080.00 3 weeks ago

Bear Valley Springs Tutors Needed – All Subjects

Bear Valley Springs, CA $20.00-$30.00 1 year ago

Bakersfield, CA $1,461.95-$1,461.95 4 weeks ago

Bakersfield, CA $97,300.00-$125,544.00 9 hours ago

Custodian (2nd Shift) (2 Positions) - Open to Kern High School District Regular and Substitute Employees only -

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.