Shift Manager - (RT2647)

RaceTrac; Sandusky (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading convenience store chain in Sandusky, Ohio is seeking a Shift Manager to lead a winning team. The Shift Manager will be responsible for overseeing store operations, ensuring guest satisfaction, and fostering a positive team environment. The ideal candidate should have 2-3 years of relevant experience and strong leadership skills. This role offers competitive pay and opportunities for career growth.

Benefits

Competitive pay and shift-based incentives

Career growth opportunities

Complete benefits package

Qualifications

• 2-3 years of work experience, preferably in retail or food service.
• 1+ years of leadership or supervisory experience preferred.
• Ability to lift up to 50 lbs and perform physical tasks without frequent breaks.

Responsibilities

• Supervises adherence to safety-related regulations.
• Greets guests in a genuine manner.
• Manages store operations on designated shifts.

Skills

Leadership

Communication

Team Building

Education

High School Diploma or GED

Job description

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.

What’s In It for You?

• Competitive pay and shift-based incentives
• Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
• Leadership development and hands-on training to sharpen your skills
• Flexible scheduling to support work-life balance
• A fast-paced, people-first environment where your leadership matters
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

Lead a Winning Team on Your Shift

• Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence

• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check-in, and promotional communication
• Oversee key store processes including write-offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability

• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Responsibilities

• Supervises and monitors adherence to all safety-related regulations, including food safety regulations
• Participates in daily store operational activities as needed
• Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience
• Manages the store operations on designated shifts
• Maintains inventory in a neat and organized manner
• Provides prompt, efficient and courteous service
• Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude
• Addresses any employee and guest concerns on designated shifts

Qualifications

• 2-3 years work experience preferred
• 1+ years management experience preferred
• Vendor management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Previous experience working in a retail environment preferred

RaceTrac is an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.