Shift Manager Player Services

Hollywood Casino Columbus; Columbus (OH); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager for Player Services to lead cashiering operations and enhance guest experiences. This role involves managing staff, ensuring compliance, and building strong guest relations while fostering a positive and engaging work environment. Candidates should possess a Bachelor's degree and demonstrate strong leadership and communication skills. Join a company that values diversity and offers opportunities for career growth in a vibrant entertainment setting. This is your chance to make a difference and create memorable experiences for guests.

Benefits

Comprehensive Benefits

Career Growth Opportunities

Positive Work Culture

Qualifications

• Bachelor’s degree and leadership experience required.
• Proficiency in Microsoft Office and excellent communication skills.

Responsibilities

• Oversee cashiering operations and manage staff effectively.
• Foster a fun environment and ensure excellent guest service.

Skills

Leadership

Communication Skills

Microsoft Office

Guest Relations

Stress Management

Education

Bachelor's Degree

Job description

Join to apply for the Shift Manager Player Services role at Hollywood Casino Columbus.

We’re looking for a dynamic leader to oversee cashiering operations, foster a fun environment, and ensure excellent guest service. Responsibilities include managing staff, maintaining compliance, building guest relations, and supporting team development. Candidates should have a bachelor’s degree, leadership experience, proficiency in Microsoft Office, and excellent communication skills. Physical mobility and the ability to handle stressful situations are also required.

At PENN Entertainment, we offer competitive salaries, comprehensive benefits, and opportunities for career growth. We value diversity, sustainability, and a positive work culture. Join us in changing entertainment and creating memorable experiences for our guests.