Shift Manager: Lead Team, Train & Delight Customers

Arby's; Mansfield (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Family Dining Discount

Referral Bonus Program

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Best-in-Class Training

Job summary

Arby’s is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team in ensuring smooth shift operations. You will guide team members through training initiatives and uphold high standards of customer service to drive repeat visits.

The role requires at least six months of restaurant or retail management experience, a strong customer-service ethic, and the ability to work 18+ years of age in the U.S.

Qualifications

• Six months of restaurant or retail management experience.
• Proven ability to provide exceptional customer service.
• Ability to lead and develop a team.

Responsibilities

• Operate the restaurant on a day-to-day basis as a Shift Manager.
• Assist management to ensure each shift runs smoothly.
• Support staff through training and performance initiatives.
• Deliver exceptional customer service to keep guests returning.

Skills

Restaurant management

Customer service

Team leadership

Training & development

Job description

Arby’s is seeking a Shift Manager to help operate the restaurant on a day-to-day basis and support the management team in ensuring smooth shift operations. You will guide team members through training initiatives and uphold high standards of customer service to drive repeat visits.

The role requires at least six months of restaurant or retail management experience, a strong customer-service ethic, and the ability to work 18+ years of age in the U.S.