Shift Manager: Lead Team & Service Excellence

Arby's; Ephrata (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Family Dining Discount

Referral Bonus Program

401(k) Retirement Program

Paid Time Off

Employee Assistance Program

Recognition Program

Slip Resistant Shoes Program

Community & Charitable Involvement

Champions of Hope

Yearly Contests

Job summary

Arby’s in the United States is seeking a Shift Manager to oversee daily restaurant operations, support the management team, and coach team members to deliver outstanding service.

Role requires at least six months of restaurant or retail management experience, strong customer service skills, and eligibility to work in the U.S.; Arby’s values its people and offers benefits and progression opportunities.

Qualifications

• Six months of restaurant or retail management experience.
• Proven examples of providing exceptional customer service.
• Must be at least 18 years old and eligible to work in the U.S.

Responsibilities

• Oversee day-to-day restaurant operations on each shift.
• Support the management team to ensure shifts run smoothly.
• Coach and train team members to improve performance.
• Deliver exceptional customer service to keep guests coming back.

Job description

Arby’s in the United States is seeking a Shift Manager to oversee daily restaurant operations, support the management team, and coach team members to deliver outstanding service.

Role requires at least six months of restaurant or retail management experience, strong customer service skills, and eligibility to work in the U.S.; Arby’s values its people and offers benefits and progression opportunities.