Shift Manager: Lead Operations & Guest Experience

Dunkin' Donuts; Berea (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount and Family Dining

Best-in-Class Training & Continuous学习

Advancement Opportunities

Referral Bonus Program

Medical, Dental, Vision

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Perkspot Discount Program

Recognition Program

Slip Resistant Shoes Program

Community & Charitable Involvement

Champions of Hope

Yearly Contests

Job summary

Dunkin’ Donuts in Berea, OH is seeking a Shift Manager to supervise restaurant operations on a shift-by-shift basis. You’ll support the management team, coach team members, and help ensure tasks are completed efficiently to keep the Dunkin’ experience running smoothly.

Ideal candidates bring prior management experience in retail or hospitality, strong time management, and exceptional guest service skills. Dunkin’ is an equal opportunity employer, with a comprehensive benefits program and growth

Qualifications

• Experience in retail, restaurant, or hospitality preferred.
• Strong guest service orientation and communication skills.
• Proven ability to manage time and lead teams.

Responsibilities

• Supervise restaurant operations on a shift-by-shift basis.
• Assist management with team member support and coaching to ensure tasks are performed effectively.

Skills

Retail management

Guest service

Team leadership

Time management

Job description

Dunkin’ Donuts in Berea, OH is seeking a Shift Manager to supervise restaurant operations on a shift-by-shift basis. You’ll support the management team, coach team members, and help ensure tasks are completed efficiently to keep the Dunkin’ experience running smoothly.

Ideal candidates bring prior management experience in retail or hospitality, strong time management, and exceptional guest service skills. Dunkin’ is an equal opportunity employer, with a comprehensive benefits program and growth