Shift Manager — Lead Guest Experience & Team Success

BUFFALO WILD WINGS, INC.; Ames, Northern (IA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Best-in-Class Training

Advancement Opportunities

Referral Bonus Program

Medical, Dental, Vision

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Perkspot Discount Program

Recognition Program

Slip Resistant Shoes Program

Community & Charitable Involvement

Champions of Hope

Igniting Dreams Grant Program

Yearly Contests

Job summary

Buffalo Wild Wings in Ames, IA is seeking a Shift Manager to supervise restaurant operations on a shift-by-shift basis and coach team members to deliver excellent guest experiences.

You’ll work with the management team to support staff, ensure tasks are completed efficiently, and help drive a lively, guest-focused atmosphere that aligns with our service standards.

Prior restaurant or bar experience is preferred, plus strong time-management and attention to detail.

Qualifications

• 2 years of restaurant or bar experience.
• Minimum age to serve alcoholic beverages.
• Strong time management, attention to detail, and guest service skills.

Responsibilities

• Supervise restaurant operations on a shift-by-shift basis.
• Assist management with coaching team members to ensure tasks are performed effectively and guests are served well.

Skills

Restaurant experience

Time management

Attention to detail

Guest service

Job description

Buffalo Wild Wings in Ames, IA is seeking a Shift Manager to supervise restaurant operations on a shift-by-shift basis and coach team members to deliver excellent guest experiences.

You’ll work with the management team to support staff, ensure tasks are completed efficiently, and help drive a lively, guest-focused atmosphere that aligns with our service standards.

Prior restaurant or bar experience is preferred, plus strong time-management and attention to detail.