Shift Manager: Lead Fast-Paced Restaurant Ops & Guest Joy

Arby's, Inc.; Williamsville (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

Employee Rewards & Recognition Program

PTO

Job summary

A restaurant group in Illinois is seeking a Shift Manager to oversee restaurant operations and ensure outstanding guest satisfaction. In this role, you'll have full accountability during shifts when management is absent and will lead a team to provide excellent service while managing operational controls. Ideal candidates will demonstrate strong leadership skills, effective coaching abilities, and resilience in a fast-paced environment. Join us to make a difference in our guests' dining experience.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Utilize AES systems to run a great restaurant.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service and operations.

Skills

Leadership

Customer Service

Operations Management

Coaching and Developing Others

Emotional Resilience

Job description

A restaurant group in Illinois is seeking a Shift Manager to oversee restaurant operations and ensure outstanding guest satisfaction. In this role, you'll have full accountability during shifts when management is absent and will lead a team to provide excellent service while managing operational controls. Ideal candidates will demonstrate strong leadership skills, effective coaching abilities, and resilience in a fast-paced environment. Join us to make a difference in our guests' dining experience.