Shift Manager: Lead Customer Service & Operations

Dairy Queen; Martin (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Voluntary insurance options

Food discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen is seeking a Restaurant Shift Manager at a Fourteen Foods Dairy Queen location. This role focuses on delivering quality customer service and food products following Fourteen Foods and International Dairy Queen standards, while assisting and learning from the Assistant Manager and General Manager.

Candidates should be 18 years or older, have 1+ year experience as a food service or retail supervisor/manager, pass a background check, and communicate effectively in English where required.

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a food service or retail supervisor/manager
• Must pass a background check.
• Ability to communicate effectively in English; fluency may be essential for certain stations.

Responsibilities

• Provide quality customer service and food products following brand standards.
• Assist and learn management responsibilities from the Assistant Manager and General Manager.

Skills

Customer service

Leadership experience

Communication skills

Job description

Dairy Queen is seeking a Restaurant Shift Manager at a Fourteen Foods Dairy Queen location. This role focuses on delivering quality customer service and food products following Fourteen Foods and International Dairy Queen standards, while assisting and learning from the Assistant Manager and General Manager.

Candidates should be 18 years or older, have 1+ year experience as a food service or retail supervisor/manager, pass a background check, and communicate effectively in English where required.