Shift Manager: Lead Crew, Elevate Guest Experience

McDonald’s; Pearland (TX); On-site; USD 20,664 - 26,518; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave / PTO

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is looking for a Shift Manager in Pearland, TX to lead day-to-day operations and oversee crew scheduling. You’ll guide a team to deliver exceptional guest experiences while upholding food safety and cleanliness standards in a fast-paced environment.

The role emphasizes leadership, teamwork, and continuous learning, with competitive hourly pay and benefits, including discounts, paid time off, tuition assistance, and more.

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead crew schedules and oversee shift operations.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take actions around safety, security, inventory, and profitability.
• Foster training, education and ongoing learning within the restaurant.
• Drive and sustain a high level of team performance.

Skills

Leadership

Customer service

Communication

Decision making

Team supervision

Job description

McDonald’s is looking for a Shift Manager in Pearland, TX to lead day-to-day operations and oversee crew scheduling. You’ll guide a team to deliver exceptional guest experiences while upholding food safety and cleanliness standards in a fast-paced environment.

The role emphasizes leadership, teamwork, and continuous learning, with competitive hourly pay and benefits, including discounts, paid time off, tuition assistance, and more.