Shift Manager — Lead a fast-paced team to great guest service

Arby's, Inc.; Pittsburg (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

A leading fast-food franchise is seeking a Shift Manager in Pittsburg, Kansas. The successful candidate will oversee daily operations, ensuring exceptional customer service and compliance with company standards. With at least 2 years in a supervisory role, the applicant should have excellent communication skills and the ability to train team members. This position offers a competitive benefits package for both full-time and part-time employees.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Job description

A leading fast-food franchise is seeking a Shift Manager in Pittsburg, Kansas. The successful candidate will oversee daily operations, ensuring exceptional customer service and compliance with company standards. With at least 2 years in a supervisory role, the applicant should have excellent communication skills and the ability to train team members. This position offers a competitive benefits package for both full-time and part-time employees.