Shift Manager: Lead a Fast-Paced Team & Grow

McDonald's; City of Utica (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Education benefits

Medical/dental/vision

Health premium contribution

Service awards

Employee discounts

Job summary

McDonald’s in Utica, NY is seeking a Shift Manager to lead daily operations, mentor crew and drive great customer service.

You’ll plan shifts, monitor performance, ensure food safety and cleanliness, and help reach store targets while upholding a fast, friendly McDonald's experience. This role offers leadership development, education perks, and a comprehensive benefits package for full-time managers.

Applicants must be 18+, enjoy teamwork, and be ready to work in a fast-paced environment.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with a flexible schedule who like to have fun and deliver great customer experiences.
• Must be 18 years or older to be a manager in our restaurants.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Guide crew and other managers during shifts and communicate handoffs.
• Plan each shift, monitor performance, safety, security, and profitability, and prepare the next shift.

Skills

Leadership experience

Customer service

Communication

Scheduling

Food safety

Job description

McDonald’s in Utica, NY is seeking a Shift Manager to lead daily operations, mentor crew and drive great customer service.

You’ll plan shifts, monitor performance, ensure food safety and cleanliness, and help reach store targets while upholding a fast, friendly McDonald's experience. This role offers leadership development, education perks, and a comprehensive benefits package for full-time managers.

Applicants must be 18+, enjoy teamwork, and be ready to work in a fast-paced environment.