Shift Manager — Fast-Paced, Growth-Driven Leader

McDonald's Restaurants Limited; Delmar (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

McDonald’s in New York seeks a Shift Manager to lead weekly shifts, supervise crew, and uphold fast, friendly service and McDonald’s standards. The role emphasizes safety, quality, and controlled profitability in a high-paced environment.

You will coordinate with teams, monitor performance, and train staff to meet targets, with opportunities for growth and benefits in a franchise setting.

Qualifications

• Leadership experience, preferably in restaurant or service industry.
• Ability to manage shifts and teams to meet standards.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Supervise crew and other managers during shifts to meet Quality, Service and Cleanliness.
• Monitor performance, safety, security, and profitability during shifts.
• Communicate with next Shift Manager to ensure smooth shift transitions.
• Help departments meet their goals and targets during shifts.
• Plan for each shift and monitor progress toward targets.
• Train and coach staff to uphold McDonald’s standards.
• Maintain inventory, daily maintenance, and cleanliness.

Skills

Leadership

People management

Food safety

Operations management

Customer service

Communication

Shift planning

Job description

McDonald’s in New York seeks a Shift Manager to lead weekly shifts, supervise crew, and uphold fast, friendly service and McDonald’s standards. The role emphasizes safety, quality, and controlled profitability in a high-paced environment.

You will coordinate with teams, monitor performance, and train staff to meet targets, with opportunities for growth and benefits in a franchise setting.