Shift Manager - LC PT

Campbell-Oil-Company; Havelock (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid time off

Flexible schedules

Professional Training

Job summary

Little Caesars is seeking a Shift Manager to oversee daily restaurant operations, lead a team, and ensure high-quality guest experiences. You will train staff, manage scheduling, and uphold safety and quality standards to support store goals.

The role emphasizes strong leadership, communication, and the ability to work in a fast-paced environment while maintaining a focus on customer satisfaction and profitability.

Qualifications

• Education requirements include a high school diploma or equivalent, with hospitality/restaurant management coursework a plus.
• Experience requirement includes minimum food-service experience with supervisory responsibilities.
• Strong leadership, communication, and problem-solving skills are essential.

Responsibilities

• Team Leadership: supervise and guide team members during shifts and provide direction.
• Operational Management: oversee daily operations, ensure policy compliance and food safety standards.
• Customer Service: deliver prompt, friendly service and resolve guest inquiries or complaints.
• Financial Oversight: assist with labor cost control, inventory, and supplies management.
• Scheduling and Staffing: create/adjust schedules to ensure adequate coverage during peak times.
• Safety and Compliance: enforce health and safety regulations and conduct routine inspections.

Skills

Team Leadership

Customer Service

Communication

Staff Training

Problem-Solving

Multi-tasking

Education

High school diploma or equivalent

Hospitality/restaurant mgmt coursework

Tools

POS Systems

Restaurant Management Software

Job description

Little Caesars Shift ManagerJoin us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.POSITION OVERVIEWThe Shift Manager is responsible for overseeing daily operations during their shift, ensuring a high level of customer service and efficient team performance. This role involves managing staff, coordinating activities, and maintaining the overall quality and safety standards of the restaurant. The Shift Manager plays a key role in supporting the restaurant's goals and delivering an exceptional dining experience. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!BENEFITS OVERVIEWFamily first atmosphereBenefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401kCompetitive Total Compensation Plans with 401k matchPaid time off in your first yearTeam first environmentPaid Gym MembershipsRemote work in select rolesMonthly teambuilding exercisesEveryday Pay if neededFlexible Schedules to attend family eventsProfessional TrainingAdvancement opportunitiesLeadership TrainingEssential Job Functions:Team Leadership:Supervise and lead team members during shifts, providing direction and support.Assist in training and developing staff to enhance performance and customer service skills.Operational Management:Oversee daily operations, ensuring compliance with company policies and procedures.Monitor food quality, presentation, and safety standards to maintain high operational standards.Customer Service:Ensure that all guests receive prompt, friendly, and efficient service.Address customer inquiries, complaints, and feedback in a professional manner, striving to resolve issues effectively.Financial Oversight:Assist in managing labor costs, inventory, and supplies to maximize profitability.Prepare cash registers and ensure accurate cash handling and reporting at the end of each shift.Scheduling and Staffing:Create and manage employee schedules to ensure appropriate coverage during peak hours.Monitor employee performance, providing feedback and conducting performance evaluations.Safety and Compliance:Enforce health and safety regulations, ensuring a safe working environment for all employees.Conduct regular inspections of the restaurant to ensure cleanliness and compliance with health codes.Education and Qualifications:Education: High school diploma or equivalent; additional education in hospitality or restaurant management is a plus.Experience: Minimum of [X years] of experience in the food service industry, with at least [X years] in a supervisory role.Skills:Strong leadership and team management abilities.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and manage multiple tasks effectively.Proficient in point-of-sale (POS) systems and restaurant management software.Strong problem-solving skills and attention to detail.Physical Demands:Ability to stand for long periods and perform physical tasks, including lifting (up to [specify weight, if applicable]).Must be able to work flexible hours, including nights, weekends, and holidays as required.Ability to navigate a busy restaurant environment efficiently.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.