Shift Manager II

HMSHost; Denver (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

HMSHost is seeking a Manager II for its operations at Denver International Airport. The role involves overseeing day-to-day management, ensuring compliance with health and safety protocols, and leading a team in a fast-paced restaurant environment. Ideal candidates will have a background in food and beverage with supervisory experience.

Benefits

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company match

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and exciting career growth opportunities

Referral program

Qualifications

• Minimum 4 years in food and beverage and customer service.
• Minimum 2 years in a supervisory role.
• Ability to communicate with customers effectively.

Responsibilities

• Manage daily operations and supervise staff.
• Ensure compliance with company policies and health standards.
• Participate in hiring and training staff.

Skills

Customer Service

Cash Handling

Sanitary Standards Knowledge

Safety Procedures Knowledge

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Denver International Airport

Purpose:

The purpose of the Manager II (MGRII) position is to assist Branch management in executing complex QSR or Casual Dine or similar restaurant management operations. The MGRII ensures the restaurant is clean, ready for business, staffed, and operates to high standards. The MGRII uses prescribed policies and procedures to make management decisions.

Essential Functions:

1. Completes opening, daily, and closing procedures/checklists in accordance with company policies/procedures
2. Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined group of restaurants or points-of-sale
3. Ensures compliance with all company adult beverage policies and that staff understand and follow AB procedures
4. Participates in the interview process, provides input in hiring, and recommends termination, promotion, or other status changes to the GM
5. Assigns work tasks, prepares schedules, and ensures all shifts are covered
6. Ensures all associates take mandated rest breaks and meal periods
7. Maintains display areas to be clean, stocked, and visually appealing
8. Ensures all equipment is in good working order
9. Operates cash register, handles transactions, and maintains cash security following HMSHost policies
10. Monitors compliance with wellness and safety procedures, reports safety concerns
11. Performs all Health and Safety activities as specified in the Manager’s Guide
12. Places orders, receives goods, and processes invoices
13. Ensures current contact information for all associates is up-to-date

Requirements:

• Ability to work shifts during various days and hours, including opening, busy times, and closing
• Knowledge of all applicable sanitary, safety, and health standards, including HACCP

Reporting relationship and other important information:

• The MGRII position is classified as Non-Exempt under the Fair Labor Standards Act
• Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager
• Expected to work a varied and rotating schedule, including different shifts and days

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Minimum of 4 years food and beverage, cash handling, and customer service experience
• Minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
• Ability to speak, read, and understand instructions, policies, and converse comfortably with customers

Equal Opportunity Employer (EOE): Minority/Female/Disabled/Veteran (M/F/D/V). Drug-Free Workplace (DFW).

Source: HMSHost