Shift Manager I

HMSHost; Manchester (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the food service industry is seeking a Manager I to join their team in Manchester, NH. This role focuses on restaurant operations, ensuring high standards of service and cleanliness, and supervising staff. The successful candidate will have significant experience in food and beverage management and a strong understanding of health and safety regulations.

Qualifications

• At least 2 years of food and beverage experience.
• At least 6 months supervisory experience in a restaurant.
• Ability to communicate effectively.

Responsibilities

• Assist in managing daily activities of associates.
• Complete daily procedures/checklists as per company standards.
• Participate in hiring and ensure staff schedules.

Skills

Communication

Customer Service

Food Safety Knowledge

Job description

Manager I

200055

Purpose:

The purpose of the Manager I (MGRI) position is to assist Branch management in executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, staffed, and operates to high standards, following prescribed policies and procedures for management decisions.

Essential Functions:

1. Completes opening, daily, and closing procedures/checklists in accordance with company policies.
2. Assists the AGM/GM in managing by supervising daily activities of associates within a restaurant or points-of-sale.
3. Participates in hiring, provides input on employee status changes, and recommends promotions or terminations to the GM.
4. Assigns tasks, prepares schedules, and ensures all shifts are staffed.
5. Ensures associates take mandated rest breaks and meal periods.
6. Maintains display areas to be clean, stocked, and visually appealing.
7. Checks that all equipment is in good working order.
8. Operates cash register, handles transactions, and maintains cash security following HMSHost policies.
9. Monitors compliance with wellness and safety procedures, reports concerns, and understands all health and safety activities.
10. Places orders, receives goods, and processes invoices.
11. Maintains current contact information for all associates.

Requirements:

1. Ability to work various shifts including opening, busy day parts, and closing.
2. Knowledge of federal, state, and local health, safety, and sanitary standards, including HACCP protocols.

Reporting and Schedule:

• Falls under the Fair Labor Standards Act as a Non-Exempt position.
• Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager.
• Expected to work a rotating schedule covering various days and hours.

Minimum Qualifications:

• At least 2 years of food and beverage, cash handling, and customer service experience.
• At least 6 months supervisory experience in a restaurant or kitchen.
• Ability to communicate effectively and understand instructions and policies.

Additional Information:

Visit https://www.hmshost.com/ for more about HMSHost and career opportunities.

Equal Opportunity Employer (EOE). Minority/Female/Disabled/Veteran (M/F/D/V). Drug-Free Workplace (DFW).

Avolta, including Dufry, HMSHost, Hudson, and affiliates, is committed to equal employment opportunity and prohibits discrimination or harassment of any kind based on protected characteristics.