Shift Manager Hourly

Rib Crib Corporation; Oklahoma City (OK); On-site; USD 36,000 - 42,000; Full time

Job summary

Rib Crib Corporation in Oklahoma City, OK is seeking a Shift Supervisor to lead both front-of-house and back-of-house teams. You will supervise opening and closing, train staff, and help maintain quality, while ensuring customer satisfaction and operational standards.

Join a team focused on cost controls, waste reduction, and teamwork. The role requires flexibility and the ability to perform multiple duties to support store success.

Qualifications

• Knowledgeable in both back-of-house and front-of-house operations.
• Capable of making clear concise oral and written communication to all levels of employees.
• Understands intermediate math concepts as required to evaluate operational results.
• Proficient use of restaurant equipment including but not limited to calculators, cash registers, computers, ovens, smokers, knives.

Responsibilities

• Provides direction and support to hourly employees within franchised or corporate establishments.
• Trains, monitors, opening and closing activities, and maintains operational standards to ensure customer satisfaction.
• Coordinates the preparation, cooking and packaging of food orders as needed.
• Monitors food cost and quality controls to reduce waste and control costs.
• Records and analyzes cashflow, inventory movement, labor costs and cost of sales daily.
• Ensures compliance with state and federal regulations for health and safety.
• Demonstrates teamwork by assisting in various tasks as needed.

Skills

Back of house operations

Front of house operations

Clear communication

Intermediate math

Restaurant equipment proficiency

Tools

Cash registers

Ovens

Smokers

Calculators

Job description

Description

General Summary:

Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout the workweek. Position reports to the General Manager and requires minimal supervision.

Essential Duties & Responsibilities:

1. Knowledgeable in current Company policies, practices, and industry standards as they pertain to the organization and their impact on Rib Crib as a whole.
2. Responsible for training, monitoring, opening and closing activities, and maintaining operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
3. Coordinates the preparation, cooking and packaging of food orders as needed.
4. Monitors food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.
5. Records and analyzes cashflow, movement of inventory, labor costs and cost of sales on a daily basis.
6. Observes all state and federal regulations as required by law to ensure the health and wellbeing of employees and/or guests.
7. Demonstrates a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

1. Knowledgeable in both back-of-house and front of house operations.
2. Capable of making clear concise oral and written communication to all levels of employees.
3. Understands intermediate math concepts as required to evaluate operational results.
4. Proficient use of all restaurant equipment including but not limited to such things as calculators, cash registers, computers, ovens, smokers, knives etc.

Education & Experience

Six months previous job-related experience as determined by management.

Certifications/Licenses:

Food Handler's Permit where applicable and Rib Crib Stage One and Stage Two Exams.

Physical & Mental Requirements:

• Position requires the employee to perform most of the work from a standing position for a total of eight to twelve hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
• Work will involve frequent periods of lifting up to 30 pounds with occasional lifting not to exceed 80 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees may be exposed to periods of temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.