Shift Manager full time

McDonald's; Westfield (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the restaurant industry is hiring a full-time Shift Manager in Westfield, MA. The role involves supervising shifts and ensuring a great customer experience while providing leadership to the Crew. The company offers comprehensive benefits, including tuition assistance and flexible scheduling.

Benefits

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

Tuition Reimbursement – up to $3,000 per year

Career advising

World Class Training

Qualifications

• Experience managing a team in a fast-paced environment.
• Strong communication skills and service-oriented mindset.
• Ability to train and motivate team members.

Responsibilities

• Oversee shifts, ensuring quality service and cleanliness.
• Manage crew schedules and monitor performance.
• Communicate effectively for smooth shift transitions.

Skills

Leadership

Communication

Customer Service

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Manager full time role at McDonald's

1 day ago Be among the first 25 applicants

Join to apply for the Shift Manager full time role at McDonald's

Our team is hiring motivated Shift Managers!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions
  
  

Benefits & Perks

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000 per year

Finish you High School diploma

Master English language skills

Earn your college degree

Free career advising!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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